Technical Support Engineer Graduate- USA

AVEVA
US - California - San Leandro
November 6, 2024

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you!
Position :
Technical Support Engineer
Employment type:
Full-time regular
Work Type :
Hybrid (3 days min a week in office)
Work Authorization:
This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.
Please be prepared to answer the following in your application:

Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B visa status, etc.) to work legally in the United States?
Benefits:
Competitive salary; 4 weeks of vacation with increase for time served; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; paid holidays and sick time; 3 days paid volunteering; flexible lifestyle benefits (fitness/tuition reimbursement)
Locations:
We will be looking to fill future openings in:

Houston, TX
Lake Forest, CA
Philadelphia, PA
San Leandro, CA
Scottsdale, AZ
Other US Locations may also become available, as the business needs demand
If you are looking to launch or grow your career in the areas of industry, technology and client-facing work, look no further than the Technical Support Engineering role at AVEVA.
As a member of the Technical Support Team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA. In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.
As a Technical Support Engineer, you will:

Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
Enable our customers' success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer.
Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers' experience with our company and products.
Grow your technical skill-set by developing a solid foundation in the AVEVA software portfolio, related software and industry technologies.
We're looking for:

Self-motivated individuals with a customer mindset and desire to help people
Enthusiasm for technical problem solving, with attention to detail and strong communication skills
Ability to learn and research in a dynamic and engaging environment
Additional language skills a plus, specifically Spanish, Portuguese or French.
Bachelor's Degree or higher in Engineering, Math, Computer Science, Natural Sciences or related field GPA 3.0 or above
0-2 Years Experience
About AVEVA:

AVEVA's comprehensive portfolio enables more than 20,000 industrial enterprises to engineer smarter, operate better and drive sustainable efficiency. The company is headquartered in Cambridge, UK, with over 6,500 employees and 90 offices in over 40 countries. AVEVA is a global leader in industrial software, driving digital transformation and sustainability. By connecting the power of information and artificial intelligence with human insight, AVEVA enables teams to use their data to unlock new value.
Salary Range:
$53,100.00 - $160,000.00
This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.
AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.
AVEVA is an Equal Opportunity Employer.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
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Read the full job description and apply online on the recuiter's web-site

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