Description:
VMD has an exciting opportunity for you to join as a Terminal Operations Manager working at the San Francisco International Airport (SFO) . In this role, you'll oversee daily operations related to the screening of passengers, baggage, and cargo to protect the traveling public. This includes, but is not limited to:
Application of and in-depth knowledge of all current TSA Security Screening Directives and Regulations and Standard Operating Procedures to manage passenger checkpoints and baggage screening areas with fidelity.
Management and support of the collection of various performance metrics.
Analysis of performance metrics and proposal of process improvements that will eliminate systemic or individual weaknesses, vulnerabilities, or inefficiencies in the screening process.
Prioritization of the safety and security of the traveling public while honoring their customer service needs.
Development of cooperative and collaborative relationships with all airport stakeholders.
Delegation of tasks to direct reports to develop their skill sets and broaden their experience.
Monitoring individual performance and providing frequent communication to promote leadership development.
Monitoring screening operations and collaborating with TSA counterparts to ensure TSA policies and directives are adhered to and coordinating implementation of new TSA directives and procedures.
Scheduling of screening personnel.
Promotion of screener development through ongoing assessment of individual performance and provision of frequent feedback.
Qualifications:
At least 5 years of management experience in aviation security, airport operations, or personnel security services (demonstrated experience in supervising personnel in a Federal government environment is highly desired) or 3 years as a certified Supervisory TSO (STSO) or higher position.
Proficient with Microsoft Outlook (E-mail, Word, Excel, and PowerPoint) at the intermediate to expert level required to generate reports, statistics, timelines, tables, and correspondence.
Ability to gather, compile, review, and analyze data.
Ability to use sound judgment in resolving issues, knowing when to escalate them, and making recommendations.
Ability to oversee a team of 300+ employees.
Ability to communicate verbally and in writing in an
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