Program Medical Director - Chronic Care Management

One Medical
US - California - San Francisco
January 6, 2025

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

One Medical is looking for a Program Medical Director for Impact, our chronic disease management program. We are seeking candidates with advanced training in management of cardiometabolic conditions including diabetes and obesity, and a demonstrable experience in design and management of clinical programs. In this role, you will engage in direct patient care (80%), which may include in-clinic visits, telehealth visits, and/or virtual group visits. In the non-patient-facing portion of the role, you will engage in program development (for instance, design of new clinical offerings), supervision of a team of clinicians, and serve as an expert clinical resource for primary care providers.

You will collaborate with clinical operations leaders to design workflows to ensure a bar raising experience for our patients and our providers when they engage with the program. You will monitor and review outcomes and provide feedback to the Impact providers and staff on a regular basis. You will collaborate with our medical advisory council, clinical learning team, and clinical pharmacists to develop and update evidence-based protocols and patient education materials.

What you'll work on:

Evaluating and treating patients during in-person, tele-health visits, and/or in virtual group settings. You will address primary care needs of your patients in a holistic manner while managing their chronic conditions and responding to their messages.
Developing educational content and digital learning curricula for cardiometabolic conditions for use in the Impact Program
Partnering with with our Quality and Population Health team to improve performance on quality measures and design targeted outreach to those with care needs
Deploying and assessing use of remote patient monitoring devices
Monitoring member/patient and provider feedback and performance on program metrics, with an option to participate in scholarly publications

What you'll need:

For Physician candidates:
- Board Certified in Family Medicine or Internal Medicine
- Board certification in Lifestyle medicine or obesity medicine required
For Advanced Practitioner candidates:
- Completed an accredited NP or PA program with a national certification
Within the last 5 years, practiced at a minimum of 2 years in an outpatient primary care setting, OR 1 year in an outpatient primary care setting coupled with 1 year primary care fellowship
Direct patient care experience in chronic disease management required
State licensed in California, New York OR Washington DC; compact license preferred
Willingness to work 40 hours per week, including 80% in office/remote patient care and 20% administrative time
Able to work a minimum of 1 day in office (in our CA, NY or DC office)
Program management experience leading cross functional teams
Demonstrated experience with the development, deployment, and ongoing evaluation of clinical curricula in Lifestyle Medicine, Obesity, or other Cardiometabolic conditions; within a large matrixed clinical organization and experience in dissemination of the content to healthcare providers
Board certification in Advanced Diabetes management (BC-ADM) or Certified Diabetes Care and Education Specialist (CDCES) obtained prior to, or during your employment with One Medical

Physical Space Requirements:

HIPAA compliant area within home that is secure, quiet and isolated from others to protect PHI

One Medical providers also demonstrate:

A passion for human-centered primary care
The ability to successfully communicate with and provide care to individuals of all backgrounds
The ability to effectively use technology to deliver high quality care
Clinical proficiency in evidence-based primary care
The desire to be an integral part of a team dedicated to changing healthcare delivery
An openness to feedback and reflection to gain productive insight into strengths and weaknesses
The ability to confidently navigate uncertain situations with both patients and colleagues
Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

Benefits designed to aid your health and wellness:

Taking care of you today

Paid sabbatical for every five years of service
Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Free One Medical memberships for yourself, your friends and family
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

401K match
Credit towards emergency childcare
Company paid maternity and paternity leave

Read the full job description and apply online on the recuiter's web-site

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