Overview
Klarity (YCombinator S18) uses Natural Language Processing to automate document review for Finance and Accounting teams.
Klarity solves the problem of messy and incomplete data in systems like Salesforce and Netsuite.
Our customers include companies like Okta, Cloudflare, OpenAI, and Coupa - they use Klarity to (1) save time, (2) increase compliance, and (3) ease the pain of contract review.
We have spent years working on our core NLP platform and found a product market fit by focusing on the Revenue Recognition use case.
We're experiencing hypergrowth and raised an $18m Series A in Dec 2021.
Our product straddles multiple domains - Enterprise software systems (CRM, ERP etc), advanced ML/NLP, Finance/Accounting compliance - making for a complex, multi-stakeholder lifecycle.
If you're someone who thrives in this kind of complexity and excels at distilling multifaceted problems into solutions for customers, then you are just the person for the job!
Location:
San Francisco (Open to Remote)
The Role
As a foundational member of the Customer Success team at Klarity, you will be responsible for the successful delivery of the Klarity platform and the ongoing growth and value realization for customers throughout their journey.
You will play a key role in defining the playbook for GenAI transformation for our customers, and engage in deep cross-functional collaboration to evolve our processes, product, and customer engagement strategy.
We're experiencing hypergrowth and significantly exceeding revenue targets.
Much of this growth is coming from Klarity's largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
We are a team of builders, setting out to do something no one has ever done before, and we are looking for our next exceptional team member!
Requirements
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