ABOUT THE ROLE
It's an exciting time to join our Global Client Accounts team as a Client Account Specialist! In this role, you will work closely with our attorneys and their clients on matters related to billing, e-billing, and collections.
Produce timely and accurate bills for clients, including e-bills, and perform specific billing and e-billing tasks and projects.
Manage quality control, deadlines, timely reporting on billing status, and thoroughly analyze special billing arrangements.
Act as a resource for internal clients and colleagues, troubleshoot procedural issues, and assist systems team with upgrades and testing.
May directly support assigned billing attorneys in full cycle of account management, including account set up, billing and collection arrangements, and inventory management.
ABOUT YOU
Minimum of two years in law firm or professional services billing. Large law firm experience preferred.
Strong financial systems skills. (Elite 3E, eBillingHub).
Experience working with multi-currency bills a plus.
Ability to understand and analyze billing information and historical data.
Strong attention to detail and ability to follow instructions with high degree of accuracy.
Ability to communicate effectively and tactfully with individuals at all levels within and outside the Firm.
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