Account Manager

Bauer s Intelligent Transportation
US - California - San Francisco
January 23, 2025
Advertising

Bauer's Intelligent Transportation is looking for an account manager to join our highly successful sales team in San Francisco. Bauer's IT is the Bay Area leader in luxury bus & shuttle service for individuals and the enterprise. Established in 1989 by Gary Bauer, Bauer's IT is committed to exceptional, environmentally conscious service.

The Bauer's Account Manager is responsible for all aspects of operation for the designated account(s) he or she manages. The Account Manager oversees managing operations, service accounts and operating records. Additionally, the Account Manager supervises all personnel hired to perform services provided under the contract.

Essential Duties and Responsibilities

Oversee scheduling of regularly assigned project personnel and arrange the assignment of backup personnel
Oversee distribution and/or collection of daily and monthly operating reports and summaries
Ensure maintenance of project accounts and accuracy of monthly invoices
Respond quickly to operational problems and customer complaints
Act as liaison between Bauer's IT and the assigned account
Develop and implement program and department policies, goals and objectives
Develop program operating procedures and records maintenance system
Manage personnel in transportation programs including recruitment, training, supervision, and evaluation.
Develop and maintain staff relationships to achieve high staff morale, productivity, teamwork, and retention
Responsible for budget forecasting and control, establishes and maintains maximum program services and purchasing within the limitation of budgetary constraints
Ensures that the program is compliant with local, state, and federal government regulations
Responsible for chartered services within the account, including quotes, bookings, and management of special events
Provides for quality assurance of program performance

Knowledge, Skills and Abilities Required

A customer-oriented commitment to quality improvement
An excellent leader and educator who demonstrates a 'can-do' attitude
Excellent verbal and written communication skills; proficient in Microsoft Office products and various operating systems
Knowledge of industry specific training in aspects of paratransit operations
Knowledge of managing vehicle care and maintenance programs
Ability to problem solve and work successfully in high-stress situations

Requirements:

2-5 years experience as an Account Manager
Bachelor's degree in communications, business, marketing, or related field preferred.
Strong problem-solving skills
Exceptional verbal and written communication skills

Benefits:

401(k) matching
Dental insurance
Medical insurance
Vision insurance
Paid time off
Life & AD&D insurance

Read the full job description and apply online on the recuiter's web-site

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