Come join the Systems and Operational Engineering organization as a Senior Software Engineer.
We are looking for team members that love new challenges, cracking tough problems, and working cross-functionally.
Service-oriented thinking along with excellent diagnostic and communication skills and a passion to resolve customer problems is a must-have for this role.
You will join an innovative and passionate team of engineers using cutting-edge technologies like Generative AI, React, Go, Kubernetes, AWS Services, Karate, Observability tooling, etc.
We are looking for an engineer with a strong background in both front-end web technologies (React) and back-end leveraging (Go).
You will be working on end-to-end features and services that enhance the product set and delight our customers.
The engineer should have a genuine interest in all software technology and will be directly responsible for the design, development, testing, maintenance, and documentation of high-quality software components.
The successful candidate will have a history of implementing software for highly available and durable cloud-native platforms.
Responsibilities Build new features and maintain our existing application to improve the incident response and alerting experiences for engineers.
Develop APIs and integrations with external platforms (e.g., Service Now, Wavefront, Pagerduty, JIRA, etc).
Be an active participant and team player in Engineering ceremonies, code reviews, product walkthroughs, and customer feedback sessions to drive continuous improvement.
Respond to critical production escalation issues through a shared on-call rotation.
Champion engineering best practices and quality among your teammates and across the organization, including teaching and learning from your peers and responding to engineering-related questions cross-departmentally.
Minimum Requirements BS/MS in computer science or equivalent work experience.
Self-starter with strong work ethic and a passion for problem-solving.
5+ years of experience developing web applications.
4+ years of experience with Go (Preferred) and React JS framework.
3+ years of experience with REST/GRPC (consuming and creating).
Strong experience with AWS Cloud services like S3, Lambda, EC2, Fargate, SQS, SNS, etc.
Experience with monitoring and logging solutions like Splunk, Wavefront, Prometheus, OpenTelemetry, etc.
Experience with unit testing & Test-Driven Development (TDD).
Experience writing integration and functional tests using frameworks like Karate.
Mastery of collaborative software development using GitHub.
Proven track record of delivering projects on time with a team in a hybrid setting.
Strong debugging and problem-solving skills.
Self-starter capable of diving into challenging problems and successfully delivering results on time.
Passion for quality - you care about writing maintainable code and leaving things better than you found them.
Deeply curious - you are customer-focused and have a desire to learn more about our product space and the end user.
Proactive communicator - you jump to solve problems without being asked.
Experience with Langchain and Prompt Engineering a strong plus.
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