Executive Meetings Manager

The La Jolla Beach & Tennis Club is currently seeking a highly skilled Executive Meetings Manager to join our team at our beautiful oceanfront property!

Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.

What we offer:

Free daily meal and salad bar

Free parking

Benefits including: Medical, Dental, Vision, 401K (based on employment status)

Paid vacation, sick, and holiday time

Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!

Property retail shop and hotel discounts

$500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

Consistently provide professional, attentive, and genuinely friendly service

Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

SUMMARY

Works to develop a clientele that books small groups in both Beach & Tennis Club and The Shores on an ongoing basis. Responds to requests and leads with a sense of urgency so that response time is immediate, and proposals are accurate, flawless and appealing. Has thorough product knowledge and excellent presentation and public speaking skills, consistently demonstrates a positive, team-first attitude and is a service-oriented person.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Target group accounts in the assigned geographic and/or vertical market with an emphasis on proactive solicitation and account saturation

Works collaboratively with off-property sales channels (travel agencies, group representation firms) to ensure sales efforts are well coordinated.

Proactively identify, qualify, and solicit new business to achieve personal and hotel revenue goals

Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction

Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, trade shows, site inspections, etc.

Effectively uses sales resources and administrative/staff support

Generates contracts and creative proposals to meet customer needs

Provides conference services to events that he/she books including menu planning, meeting services, guest room support, and transition to Banquets.

Presents ideas, expectations and information in a concise, well organized manner

Continues communications with group contacts before, during and after all meetings to encourage rebook of business or to solicit other business within account.

Entertains group contacts while on property and in the marketplace. Sales managers may be required to entertain outside of normal office hours

Travel to assigned geographic market, assigned territory or event location based on travel schedule

Participates in one-on-one meetings weekly with the DOSM.

Attend all meetings related to the group sales department

Maintain the highest ethical standards

Achieve room night and revenue monthly sales goals.

QUALIFICATION REQUIREMENTS

History of consistent track record of exceeding production goal

Strong negotiation and closing skills

Excellent written and verbal communication and presentation skills

Ability to develop strategic sales plans with measurable results

Execute compelling and personalized site inspections

Creativity in sales proposals to advance business opportunities

Ability to create and deliver impactful presentations

Proactively explore networking opportunities

An understanding of Ivvy and Cvent.

Must have at least 1 year of experience as a Sales Manager in hospitality sales, particularly in a high group volume environment with city-wide experience

Must be strategic and well organized.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

Employees in this position may be required to drive a vehicle in order to call on clients. Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures.

The La Jolla Beach & Tennis Club Inc. is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about potential hazards in the work place. We encourage all employees to immediately report any known or potentially dangerous hazards to management.

INTERACTION

This position requires constant interaction with guests, clients, Reservations Manager, catering staff and front office manager. This position also frequently interacts with reservations and front desk staff and has occasional interaction with all other departments.

SCHEDULING

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.
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