Events Manager

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The primary purpose of the Events Manager is to anticipate and exceed the guest's expectations and needs in planning and executing each event ensuring the best return value for the hotel.

Confirm event related information with the client. Organize/disseminate information to all departments through emails, memos, event orders, directives, resumes, and rooming lists in a professional and timely manner

Build creative menus, mindful of food costs, labor costs, and kitchen capabilities. Obtain approval from the Director Catering when any special menus are sold

Confirm electrical, internet, telecommunications, audio-visual and exhibit requirements based on discussions with the client

Create floor plans for best use of space for each event and to ensure banquet and client are in agreement prior to set-up

Obtain guarantees of food and beverage events for banquets and kitchen.

Responsible for sufficiently 'washing' room block and food and beverage covers in order to ensure a more accurate forecast

Confirm billing procedures, ensuring client credibility and those deposits are/or credit applications are received with adequate information and within an acceptable time frame

Yield bedroom and meeting space daily to ensure optimum potential through the use of Opera Sales and Catering and PMS systems

Conduct pre-conference meetings to ensure key departments are fully aware of relevant details pertaining to group upon their near arrival

Attend daily meeting to review event contracts to ensure last minute changes are communicated with banquets, kitchen, and stewarding

Fully knowledgeable of (and in adherence to) liquor and fire safety laws and regulations

Attend weekly/monthly departmental communication meetings, also sales and operations meetings as required

Attend the post conference follow up, conducted by the Sales Manager, to address strengths and weakness of an event while soliciting return business

Responsible for following the guidelines/deadlines as detailed in the Conference Services and Catering checklist

Read the full job description and apply online on the recuiter's web-site

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