Member Care Admin - Data Solutions Analyst Hybrid Schedule Must Reside in CA

Golden 1 Talent Acquisition Team
US - California - Sacramento
November 4, 2024

Member Care Admin - Data Solutions Analyst (Hybrid Schedule) Must Reside in CA Sacramento, CA, USA Req #5678
Thursday, October 3, 2024
TITLE:
Data Solutions Analyst
STATUS:
Exempt
REPORTS TO:
Mgr - Service Operations Data Solutions
DEPARTMENT:
Account Services Admin
JOB CODE:
11399
PAY SCALE:
$74,100.00 - $76,000.00 ANNUALLY
GENERAL DESCRIPTION:

The Data Solutions Analyst will provide data-driven technical support byserving as liaison to operations processes while working within our data warehouse to ensure exceptional member service.The core function of the analyst will be exploratory data analysis to present custom and visually appealing data-driven insights targeted at efficiency,discernment, and cost avoidance. This role will work on moderately complex, high impact, and high visibility businessprojects by presenting predictive options as well as prescriptive actions to everyone from front-line associatesto senior executives. This position requires aptitude, attention to detail, cross-discipline collaboration, with a skillset focus on knowledge discovery via the data warehouse.
TASKS, DUTIES, FUNCTIONS:

Demonstrate understanding of data and KPI's while holding oneself and others accountable to Golden 1principles of member commitment to service excellence.
Understands and utilizes Golden 1 data warehouse model to write, maintain, and deploy custom T-SQL scripts primarily, but not exclusively, via Microsoft SSMS.
Conduct exploratory data investigation resulting of the interplay between operational process and source datarepresentation, implementing code changes and quality controls as necessary.
Interpret and synthesize ad hoc data requests originated from business partners, teasing out precise verbiage and root cause toprovide accurate and tailored quantitative guidance.
Develop and curate custom data sets for inspired and poignant Power BI data visualizations that are effective at every level of the organization.
Build relationships and think critically about people, process, and technology to identify areas forstreamlining and improvement.
Embody and promote integrity of the Golden 1 data governance strategy, partner with our IT andData Warehouse teams to provide research and support at each level of the ETL process.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:

Effective oral and written communication skills required to assist other staff, constructivelyfollow-up on member inquiries, communicate clearly with management, and perform otherrelated tasks.
Must possess sufficient manual dexterity to skillfully operate an on-line computerterminal and other standard office equipment, such as financial calculators, personalcomputer, facsimile machine and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

INTERNAL:
All business units and departments as needed.
EXTERNAL:
Federal, state, and local law enforcement, vendors and businesspartners, and industry peers as needed.
QUALIFICATIONS:

EDUCATION:

Bachelor's degree in related field with a data-centric curriculum preferred (Math, Computer Science, Statistics,etc.)
EXPERIENCE:

Minimum 1-5 years of hands-on experience or demonstrableattitude/aptitude/technical equivalent.
KNOWLEDGE / SKILLS:

Must pass programming technical assessment of candidate's choice - most common are SQL, R, or Python though other languages will be considered.
Must pass Microsoft Excel technical assessment.
Thrives when multitasking and works best in a dynamic environment with high visibility projectsand timelines with varying urgency and ownership deadlines.
Naturally inquisitive with an innate patience and attention to detail
Demonstrates reliable and on-time attendance within a hybrid work environment.
Passion for creating appealing visualizations within the Microsoft suite of products that drivehome the results of your analysis.
Communicates in a clear, concise, and timely manner and operates effectively as a teamplayer.
Committed to self-directed, on the job technical skill progression with assistance from and within a communityof Data Analysts that are all working in a rapidly evolving field.
Demonstrated understanding of BI concepts and proven success in working with differenttechnology (including new software tools and systems implementations) and able to learn, setup and champion new and best-in-class approaches.
Experience in building best practices and influencing BI system and data architecture to allowfor, build or optimize key data correlations within and across business functions.
Advanced skills in Microsoft Excel or Google Sheets.
PHYSICAL REQUIREMENTS:

Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within the normal range.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
•

Read the full job description and apply online on the recuiter's web-site

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