Client Relationship Consultant Banker - 30-35hrs

At U. S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U. S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Please ensure you read the below overview and requirements for this employment opportunity completely.



Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer's unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch.

We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. Apply today and explore what's possible with a career at U. S. Bank.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S. A. F. E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

This role has multiple levels, open to candidates with [3 year to 5 years minimum experience in customer service and sales]. The successful candidate will be hired for the level of the position that aligns with their experience.

Client Relationship Consultant 1

Basic Qualifications
• High school diploma or equivalent
• One to three years of customer service experience
• One to three years of sales experience

Preferred Skills/Experience
• Basic knowledge of retail product philosophy, policy, procedures, documentation and systems
• Basic knowledge of all retail products and services
• Proven customer service and interpersonal skills
• Effective selling and referral skills
• Strong mathematical, problem-solving, and negotiation skills
• Strong verbal and written communication skills
• Experience in the financial services industry preferred
• Bilingual English and Spanish, Hindi or Urdu
• Salary range $20-$24. 95*

Client Relationship Consultant 2

• Three to four years of customer service experience
• Three to four years of sales experience

• Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems
• Thorough knowledge of all retail products and services
• Experience in participating in sales campaigns/promotions
• Experience assisting less experienced personnel
• Salary range $20-$22. 69-24. 95*

Client Relationship Consultant 3

• Four to five years of customer service experience
• Four to five years of sales experience

• Advanced knowledge of all retail products and services
• Previous supervisory experience preferred
• Salary range $20-$26. 68-$29. 38*

Client Relationship Consultant 4

• Five or more years of customer service experience
• Five or more years of sales experience

• Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems
• Salary range $22. 74-$30. 34-$33. 37*
• BranchCA

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U. S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U. S. Bank participates in the U. S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U. S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U. S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U. S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20. 00 - $20. 53 - $22. 58

U. S. Bank will consider qualified applicants with arrest or conviction records for employment. U. S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordin.