Legal Administrative Support

Overview

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the Worlds Most Admired Companies.

Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative.

Keith L. Shoji& Associates, insurance staff counsel for State Farm Insurance Companies, is seeking a Legal Administrative Support role to join the Ontario/Riverside Claim Litigation office. While every day can provide different experiences and opportunities, a typical day involves providing administrative assistance to Law Department colleagues including attorneys and leadership with a variety of administrative tasks in a fast-paced civil litigation environment. The office allows for collaborative environments with access to team members for support. This is an excellent entry level opportunity in a legal environment and provides diversity of work and the opportunity for career development. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs.

Locations/Hours:

• 3633 Inland Empire Blvd, Suite 300; Ontario, CA 91764
• 1600 Iowa Ave. Suite 200, Riverside, CA 92507
• Hours are Monday-Friday 8:15am-5:00pm

Responsibilities include, but are not limited to:

• Provides administrative support and assistance to Law Department colleagues including rotation reception duties
• Reception area/phone responsibilities
• Processing mail electronic and paper
• New file intake
• All records management, which includes ordering, downloading, and following-up
• Other tasks as assigned

• Previous Experience
  • Office environment experience preferred
  • Strong customer service background
  • Experience with subpoenaing medical records is preferred
• Key Skills required
  • Strong organizational skills, prioritizing, decision making, multitasking, time management and initiative
  • Strong written and oral communication skills (attention to detail, accuracy of data entry)
  • Accurate typing skills needed
  • Knowledge of legal and medical terminology, local and state rules regarding pleadings and pre-trial matters, deadlines, and filing requirements
  • Experience with medical records collection through subpoenas and/or authorizations
• Technology/software experience required
  • Working knowledge of Microsoft Office Suite
  • Working knowledge of Case Management system
  • Working knowledge of Document Storage system

Additional Details:

• Applicants are required to be eligible to lawfully work in the U. S. immediately. State Farm will not sponsor applicants for U. S. work opportunities.
• Hybrid work arrangement.
• Travel is not required.
• For Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.
• For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records #SFPL

Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $47,100. 93 - $53,000. 00
  • Starting salary will be based on skills, background, and experience
  • High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 9% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little 'You' Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial adviso.