*Description:*
Responsibilities:
The Business Support Analyst assists in managing a broad variety of departmental operations and administrative activities including staff management, departmental events, special projects, strategic planning process and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Business Analyst, you will provide broad administrative support to the division head and direct reports for Strategic Planning initiatives.
The Business Support Analyst will:
• Create produce and report on applicable metrics and key performance indicators
• Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets
• Source, coordinate and manage all off-site and special events
• Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations
• Provide overall administrative support for Executive leaders including, meeting management, expense reports, travel, mail, space planning and coordinating moves, etc.
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
• Bachelor's Degree in Communications, Business Administration or related field required
• 3+ years of relevant work experience
• Must be highly proficient in Excel, Word and PowerPoint
• Human Resources & Administrative experience preferred
• Financial Services and, if possible, mortgage industry experience preferred
Seeking a detail-oriented Business Support Analyst to join our Business Operations team. This role is crucial for managing and analyzing daily reports to detect and resolve issues related to guidelines, regulations, and quality findings. The ideal candidate will work closely with various departments to ensure compliance and preemptively address potential problems.
• Key Responsibilities:*
• Manage and analyze approximately 50 detailed reports daily.
• Identify and resolve issues related to process, guidelines, and regulations.
• Collaborate with other departments, such as credit, to address and resolve identified issues.
• Use trackers to communicate and manage issues requiring attention from other teams.
• Ensure all procedures are followed meticulously to maintain high standards of quality and compliance.
• Document and correct issues or escalate them to the appropriate team for resolution.
• Qualifications:*
• Strong attention to detail and ability to follow detailed procedures.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills, both written and verbal.
• Experience in mortgage or financial services is a plus but not required.
• Proficiency in using reporting tools and software.
• Additional Skills & Qualifications:*
Excel & google sheets
Not creating excel/sheets but navigating
Detail oriented
• Experience Level:*
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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