Sales Lead- The Shops

Premium Brands Services LLC
US - California - Mission Viejo
January 10, 2025

About usLOFT creates modern, feminine, versatile clothing for women with one common style goal:
to look and feel confident wherever the day takes them.
We empower women to find their authentic self-expression because feeling like yourself is always in style.
Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you.
Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.About the roleAs a Sales Lead, you're a key team member who supports and role models excellent customer experiences.
Your focus is on delivering personalized customer experiences and providing guidance and support to associates.
You have a direct impact on both the customer experience and the associate experience.
You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.
The impact you can haveIn this role, you'll have the opportunity to:
Be a representative of the brand and model personalized customer experience behaviors.Assist store leaders with onboarding and developing an effective, highly engaged team.Support an inclusive store environment for associates where everyone feels welcome and engaged.Uphold the highest visual and operational standards while keeping the focus on the customer.Use tools to drive a customer-focused team environment and profitable business.Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.Build productive relationships by sharing ideas and supporting the team.Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Seamlessly step into the role of manager when needed.
You'll bring to the role6-months of retail sales experience (preferred)Management experience (preferred)Technology proficient and ability to operate a point-of-sale systemEnjoys communicating and coachingFlexible availability - including evenings, weekends, and holidaysTakes initiative in making thoughtful decisionsAbility to organize, delegate, and prioritize assignments to stay on top of deadlinesBenefitsMerchandise discount across our brands:
50% off regular-priced merchandise at Ann Taylor, LOFT, and Lane Bryant (in-store and online) plus additional quarterly discount incentivesSupport for your individual development plus opportunity for growth within our family of brandsA culture of giving back - opportunities to support our philanthropic partners that benefit local communities
• 401(k)
• Job offers will consider factors such as your qualifications, relevant experience, and skills.
Eligibility of certain benefits and associate programs is subject to employment type and role.
Location:
Store 1763-The Shops at Mission Viejo-ANN-Mission Viejo, CA 92691Position Type:
Regular/Part timeEqual Employment OpportunityThe Company is committed to hiring and developing the most qualified people at all levels.
It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.
We do not discriminate in any of our employment policies and practices.
All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the application process.
California Pay Information:
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Read the full job description and apply online on the recuiter's web-site

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