Senior Product Manager - talech Terminal

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.


We're in search for a Senior Product Manager to lead our talech terminal product line. The senior product manager for talech terminal will evolve the vision, build and execute strategies to drive 10x growth of the product line.

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

This individual will be responsible for:

PRODUCT P&L

Drive product profitability and performance, managing short- and long-term outcomes of the product line including connection to roadmap, objectives, key results, and strategic investments.

PRODUCT STRATEGY, VISION, AND PLANNING

Pull from market and competitive insights, customer needs, and internal business priorities to help shape the product vision (target customer segments, markets, channels, go to market approach, and value propositions).

PERFORMANCE MEASUREMENT AND OPTIMIZATION

Develop, analyze, monitor, and report on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.

Utilize performance metrics to drive towards progress on identified strategies and initiatives.

Influence and drive alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.

PRODUCT DEVELOPMENT

Drive product development and actively engage cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).

Prioritize resources across developing new products and reimagining existing products.

CHANNEL ALIGNMENT AND MANAGEMENT

Gather competitive, customer, market, and internal business priorities to assess the performance of our product portfolios in each segment and develop solutions that drive growth and performance across digital and human channels.

Collaborate across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).

CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION

Identify initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new or existing products.

Demonstrate deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).

Manage risks within the experience and portfolio through clear understanding of the current and future competitive, regulatory, financial and reputation risks.

Preferred Skills/Experience

3+ years of experience building, launching and supporting smart terminal solutions strongly preferred.

5+ years of experience building mobile applications strongly preferred.

5+ years of experience in building and executing product strategy strongly preferred.

Bachelor's degree, or equivalent work experience.

Typically five to seven years of relevant experience.

Advanced product management or similar experience.

Effective presentation, verbal and written communication skills.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision).

Basic term and optional term life insurance.

Short-term and long-term disability.

Pregnancy disability and parental leave.

401(k) and employer-funded retirement plan.

Paid vacation (from two to five weeks depending on salary grade and tenure).

Up to 11 paid holiday opportunities.

Adoption assistance.

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
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