SENIOR MANAGER, SIGNAGE AND ENVIRONMENTAL GRAPHIC DESIGN ENVIRONMENTAL GRAPHIC DESIGN

Salary: $109,345. 60 - $164,028. 80 Annually
Location : Los Angeles, CA
Job Type: Regular Employee
Job Number: 2400355
Cabinet: CUSTOMER EXPERIENCE OFFICE
Cost Center: 7121 - CREATIVE & BRAND
Opening Date: 01/23/2025
Closing Date: 2/3/2025 5:00 PM Pacific
FLSA: Exempt
Bargaining Unit: Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description
Manages the planning, design, and development of major high-visibility customer signage and environmental graphic design projects for the delivery of major capital projects and signage related start-up activities for new transit corridors, including bus and rail fleet and the construction of stations, facilities, and other projects to provide patrons with the information needed to navigate Metro's systems.

Examples of Duties

• Manages and evaluates the work of Signage and Environmental Graphic Design staff and consultants involved in the planning, design, development, and production of various major projects and/or programs throughout the Metro system

• Leads and facilitates meetings to develop agency-wide and departmental strategies, processes, and policies

• Evaluates and manages the planning, conceptualization, design, refinement and production of a wide range of complex environmental graphic design standards for stations, facilities, and vehicles to ensure continuity and integration of Metro's Environmental Graphic Design Systemwide Standards into the built environment

• Manages and serves as lead designer of signage and environmental graphic design solutions from planning concept to construction completion

• Evaluates and manages environmental graphic design and customer environment branding standards for highly visible projects and ensures that work is on schedule, within budget, and complies with technical and regulatory requirements while ensuring operational needs of the agency are met

• Manages multidisciplinary Planning, Architecture, Engineering, and Landscaping teams to incorporate complex environmental graphic design, signage and wayfinding

• Develops complex signage and wayfinding design plans, programs, and processes to ensure consistency and integration of the Metro transit system

• Develops strategies to promote the visual signage and wayfinding quality of the system, quality design standards, and integrity of design projects

• Manages the conceptualization, development, and execution of creative strategies and solutions and effectively communicates these strategies to staff and consultants

• Leads planning and design development for a wide range of mediums, including static and digital signage, as well as high visibility fleet graphics and exterior/interior styling

• Investigates and analyzes complex design issues/problems and recommends visual solutions that convey clear, consistent, and effective wayfinding information for capital projects

• Interfaces with senior-level planners, designers, engineers, architects, fabricators, and other design professionals to deliver quality projects and/or ensure quality and integrity of customer environments

• Develops and manages agency Environmental Graphic Design Systemwide Standards and Fleet Identity Standards

• Facilitates management-level meetings to define issues and develop strategies/work plans

• Resolves and responds to requests for signage resulting from alterations to the transit system environment

• Manages special signage and environmental graphic design related plans and studies

• Allocates and manages workflow and contractor resources

• Develops and writes complex scopes of work for high visibility projects, prepares cost estimates, and evaluates proposals

• Facilitates procurement and serves as technical subject matter expert during contract bidding, negotiation, and award process, and manages the implementation of contractor/consultant contracts

• Supervises, trains, and provides technical assistance to assigned staff

• Prepares and presents comprehensive presentations and reports to management, committees, and outside agencies

• Represents the department at meetings with consultants and the public

• Contributes to ensuring that the EEO (Equal Employment Opportunity) policies and programs of Metro are carried out
  
  May be required to perform other related job duties

• Bachelor's Degree in Urban or Transportation Planning, Public Administration, Public Policy, Visual Communications, Industrial Design, Graphic Design, Environmental Graphic Design, Urban Design, Architecture, or a related field; Master's Degree in a related field preferred

• Six years of relevant experience or three years of relevant supervisory-level experience in incorporating art, design, and placemaking into transportation planning, project management, urban design, or other related area

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

• Experience managing complex signage and environmental graphic design projects for large-scale public transportation systems or similar environments.

• Experience developing and implementing wayfinding strategies that prioritize accessibility, enhance user experience, and ensure compliance with ADA and other relevant codes and regulatory standards.
• Experience coordinating multidisciplinary teams, including designers, planners, engineers, fabricators and contractors, to deliver cohesive and effective signage solutions.
• Experience applying fabrication methods and installation processes for both temporary and permanent signage and customer information across a system.
• Experience managing projec.