Project Manager - Corporate eLearning Development

Job Summary:

Project Manager-Corporate Learning will manage the project portfolio and related systems for Corporate Learning including but not limited to the global Learning Management System (LMS), and Corporate Quality training initiatives. The Project Manager, Corporate Learning will support the short-term and long-term operational and strategic objectives of the companies and business divisions served while advancing the quality culture.

Roles & Responsibilities:

Manage and Administer a Centralized Learning Management System:

Provide level 2 troubleshooting service to North America LMS administrators through structured and ad hoc interactions.

Manage the testing and validation of LMS incidents and enhancements, including data collection, reporting, and LMS community updates.

Manage new LMS implementation projects while adhering to budget, timeline, and company objectives.

Manage the updating of LMS content, including training manuals, courses, and job aids.

Train new LMS administrators and provide continuous education to existing LMS administrators to increase LMS subject matter expertise.

Maintain and report LMS key performance indicators associated with use, incidents, and enhancements.

Increase Quality and Compliance through Corporate Learning Programs:

Manage training risk assessment initiatives and standardizations.

Harmonize and leverage best practices through collaboration with various interdisciplinary teams.

Reinforce the importance of quality and efficacy in the training process.

Establish scalable and effective training programs and solutions, including the creation of training courses using multimedia such as e-learning, manuals, gamification, and other innovative approaches.

Benchmark quality training and Corporate Learning programs within our network and outside of with similar organizations.

Establish and maintain Corporate Learning key performance indicators associated with quality and compliance.

Manage Corporate Learning Solutions and Projects:

Serve as an organizational consultant through the analysis of training situations and propose tailor-made solutions for each national and international internal client.

Report the state of training and training compliance to the business, leadership, and key stakeholders.

Coordinate with other business training areas to proactively provide existing systems, programs, tools, and programs for greater effectiveness and efficiency in the achievement of training objectives.

Maximize training synergies and resource use between the different businesses, in order to make better use of the resources between the different companies.

Create and maintain Corporate Learning policies, Standard Operating Procedures (SOPs), and guides to support the Corporate Quality and Learning directives.

Stay abreast of changes in the regulatory landscape, execute gap analyses, and update programs and policies as needed.

Minimum Qualifications:

Innovative Training Methodologies: Demonstrated ability to develop and implement innovative training methodologies, management systems, and learning processes with outstanding facilitation and platform delivery skills.

Training Effectiveness: Expertise in developing, implementing, and measuring training effectiveness, curriculum development and delivery, and in implementing training systems to build and show evidence of employee qualification.

Technical Proficiency: Demonstrated computer proficiency in MS Office applications, graphics programs, audio-visual equipment, and Learning Management Systems.

Regulatory Compliance: Ability to apply a broad business perspective and innovation in translating regulatory requirements into cost-effective training solutions.

Strategic and Tactical Balance: Ability to manage an appropriate balance between building long-term training strategies and handling day-to-day departmental tactics.

Influence and Partnership: Ability to partner with, challenge, and influence across multiple levels of an organization.

Cross-Functional Collaboration: Ability to work across multiple areas, develop and manage effective partnerships and teams to deliver performance improvement results.

Leadership: Ability to inspire high performance in others, align team members around shared goals, and anticipate and resolve conflict across areas.

Change Management: Ability to challenge the status quo, make and implement decisions in a changing environment.

Communication Skills: Ability to manage, synthesize, interpret, and communicate complex information in an understandable, objective, and persuasive way.\

Fiscal Management: Expertise in fiscal, budget, and cost management with the ability to balance cost with benefit.

Self-Starter: Demonstrated ability to be a self-starter.

Judgment and Listening: Ability to suspend judgment, with strong questioning and active listening skills.

Creativity: Ability to apply creativity to training and business solutions.

Education: Bachelor's Degree: Project Management, Instructional Design, or related field.

Alternate Qualifications: In the absence of a bachelor's degree, a combination of education or project management-related certifications and years of experience in a similar position may be considered.

Experience: Previous Experience: Require between 5 to 10 years of previous experience.

Travel: This position has a travel requirement of up to 25% domestic and international.