HR Transformation Senior Manager, Telecom & Media Industry
We work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent, learning, and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's reinvention.
As an HR Transformation Senior Manager, you will lead and shape how organizations approach HR in the digital age. Your role involves defining, shaping, selling, and executing HR transformation projects that integrate digital solutions, automation, process, and organization optimization. You will work closely with clients to improve HR functions, enhancing both business performance and employee satisfaction. This high-visibility role requires strategic thinking, deep expertise in HR transformation, strong client relationships, and effective project delivery.
Key Responsibilities:
Client Leadership & Relationship Management: Build strong, trusted long-term relationships with senior client stakeholders.
Advise clients on HR operating models, technology, and transformation strategies aligned with business goals.
Help clients optimize HR functions for efficiency, scalability, and strategic alignment.
HR Transformation Strategy and Value Case: Develop and implement HR transformation strategies that blend traditional HR practices with digital innovations like AI and automation.
Leverage analytics to assess current HR operations and design future-state models with technology-driven solutions.
Drive HR activity analysis to recommend options to optimize HR resource allocation.
HR Operating Model and Service Delivery Framework: Design new HR operating models and service delivery frameworks for clients.
Lead HR organization design efforts, articulating interaction models and location strategy.
Employee Experience & Talent Management: Lead initiatives to enhance employee experience through personalization and engagement.
Use HR technology and data analytics to improve talent acquisition and performance management.
HR Technology Evaluation & Selection: Lead the evaluation and selection of HR technologies that fit client needs.
Guide clients through the vendor selection process.
Generative AI & Emerging Technologies: Articulate how organizations should leverage GenAI and other technologies to improve HR.
HR Operations, Shared Services & Outsourcing: Advise clients on transforming HR operations through shared services and outsourcing.
Process Optimization & Automation: Lead initiatives to streamline HR processes using automation and AI tools.
Project Management & Delivery: Lead end-to-end delivery of HR transformation projects.
Change Management & Stakeholder Engagement: Guide change management efforts to ensure smooth transitions to new HR processes.
Business Development & Sales: Lead business development efforts by identifying new HR transformation opportunities.
Practitioner Development, Thought Leadership, and Innovation: Develop and coach practitioners on the functional craft of HR Transformation.
Travel: As needed, up to 80%.
Basic Qualifications:
Minimum of 8 years' experience in HR transformation, digital HR, or HR technology consulting.
Minimum of 4 years leading large-scale HR transformation projects.
Minimum of 4 years' experience in designing and implementing HR operating models.
Minimum of 2 years' experience in the Telecommunications & Media Industry.
Bonus Skills:
HR Technology Expertise.
HR Operating Model Design.
Employee Experience Focus.
Project Management & Delivery.
Business Development & Sales.
Thought Leadership & Innovation.
Client Relationship & Stakeholder Management.
Consulting & Strategic Thinking.
Advanced Data Analytics & HR Metrics.
Global & Multinational Experience.
Agile & Scrum Certification.
Compensation at Accenture: Compensation varies depending on a wide array of factors. As required by local law, Accenture provides a reasonable range of compensation for roles in specific locations.
What We Believe: We have an unwavering commitment to diversity and inclusion.
Equal Employment Opportunity Statement: Accenture is an Equal Opportunity Employer.
Requesting An Accommodation: Accenture is committed to providing equal employment opportunities for persons with disabilities.
Other Employment Statements: Applicants for employment in the US must have work authorization.
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