Hospital Bed Board Coordinator & Admissions Representative Full Time & Part Time, MLK Community

Job Family:

Admitting Representative

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

The Hospital Admissions Representative is responsible for obtaining and verifying demographic information, insurance benefits and eligibility. Assigns the correct medical record and account number; therefore, providing a database which ensures accurate billing and clinical information.

What You Will Do:

The Hospital Bed Board Coordinator (Part Time) will regulate bed availability throughout the hospital. Bed Board Coordinators function as key associates overseeing bed availability hospital-wide. Admissions, transfers and discharges will be monitored in real time to facilitate effectual throughput and patient flow.

Shift: NIGHT Shift (ex: 11:00PM-7:30AM), with rotating weekends & holidays

* Monitors admit status of patients from the ED to the inpatient/Observation setting.

* Communicates with ER staff, ED care managers, house supervisors, environmental services, and inpatient charge nurses regarding patient status and bed availability.

* Initiate clear, concise, and ongoing communication regarding bed availability and patient flow.

* Reviews medical admit orders for accuracy and completion, as well as to oversee bed availability for admits, transfers, and discharges.

* Conducts walking rounds with inpatient charge nurses to establish bed status of availability or non-availability.

* Has knowledge on insurance verification to determine accurate insurances on all admissions, i. e. HMO, PPO, Medicare Days, authorizations etc.

* Maintains positive, effective, collaborative interactions with physicians, department directors, and staff members to communicate the needs of patients and the facility.

* Operates the hospitals electronic bed board with detail and efficiency.

* Possesses basic registration sills.

* Exemplifies analytical thought processes, prioritizing critical admits and in-house transfers as medically indicated.

* Completes a daily hospital census reconciliation.

* Notifies house supervisor, CM, ED, environmental services, and inpatient staff regarding bed delays.

* Anticipates potential barriers to admittance, unit transfers, and discharges, intervening appropriately to offset any adverse impact.

* Maintains a calm, professional, rational demeanor during all times of interaction.

* Performs well and maintain bed stability in situations involving conflict or crisis.

* Adheres to organizational and departmental policy maintaining confidentiality and patient rights.

* Participates in performance improvement and knowledge advancement opportunities.

* Performs other duties as assigned by manager and/or director of care management.

All work is ONSITE at MLK Community Hospital in Willowbrook, CA

Hiring: Full Time Night Shift, Swing Shift, Day & Part Time Varied Shifts

Schedule: Full Time position working NIGHT shift 12AM -9:30AM with rotating weekends and holidays.

Schedule: Full Time position working SWING shift 3PM-11:30PM with rotating weekends and holidays.

Schedule: Full Time position working DAY shift 7AM-3:30PM with rotating weekends and holidays.

Schedule: Part Time position working VARIED shifts 3 weekends a month, 1-2 days a week, and holidays.

Schedule: Part Time position NIGHTS 11:00PM-7:30AM rotating weekends & holidays.

Please note, schedule may be adjusted according to the needs of the business based on patient census.

Duties (include but not limited to):

* Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews physician offices and in-house departments.

* Obtains required signatures on legal consents and insurance forms.

* Performs required pre-certification, credit referral or deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Obtains pre-certification, referral or authorization number and updates patients file.

* Notifies patients, family members, physicians and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles or deposits needed, documenting all information in computer system.

* Reviews Physician's orders for completion and ensures all required information is listed.

* Completes Medicare Compliance and obtains ABN if necessary.

* Knowledge of all Federal, State and Local Laws pertaining to insurance rules and regulations.

* Maintains multiple computer systems.

* Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor.

* Answers telephone calls. Follows pre-established script and provide assistance to callers.

* Completes all shift duties in a timely and accurate manner.

* Complies with all safety regulations, policies and procedures as defined by Customer.

What You Will Need:

* High School Diploma or equivalent GED required.

* Minimum 1 year experience in a medical setting or heavy customer service environment utilizing data entry skills, insurance or other online websites and various software applications.

* Ability to type a minimum of 35 WPM.

* Medical terminology knowledge or ability to learn.

* Current BLS certification from the American Heart Association or ability to obtain within 90 days from start date.

* Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date.

What Would Be Nice To Have:

* 2 years of ED admitting experience

* Medical terminology knowledge.

* Computer skills and proficient in Microsoft Office software programs.

* Ability to greet and effectively relate to patients, physicians and staff.

* Great organizational skills and the ability to set priorities and manage time effectively.

* Great interpersonal skills and the ability to communicate effectively both orally and in writing.

* Able to maintain professional demeanor in high stress environment.

* Ability to deal with pressure and complaints.

* Presents oneself in a professional manner through appearance and conduct.

The annual salary range for this position is $37,600. 00-$56,400. 00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

* Medical, Rx, Dental & Vision Insurance

* Personal and Family Sick Time & Company Paid Holidays

* Position may be eligible for a discretionary variable incentive bonus

* Parental Leave

* 401(k) Retirement Plan

* Basic Life & Supplemental Life

* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

* Short-Term & Long-Term Disability

* Tuition Reimbursement, Personal Development & Learning Opportunities

* Skills Development & Certificati.