Vice President, Operational Excellence

HealthCHEC
US - California - Long Beach
November 15, 2024
Management

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States.
SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas.
SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.
SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere.
Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities.
SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts.
If you are interested in becoming part of an organization that is innovating senior healthcare visit thescangroup.org, ***, or follow us on LinkedIn; Facebook; and Twitter.

The Job

This position will establish the strategies, systems and tools utilizing best practices to build a world-class operation.
You will lead the talent and career development within the Operational Excellence team ensuring that current and future leaders can meet the challenges of the business.

You Will

Inspire change in the organization, functioning as a catalyst for the organization to adopt and implement validated and emerging strategies to drive speed, quality, experience and reliability in our processes.
Drive Operational Excellence best practices, such as daily management, standard work, root-cause defect investigation and mitigation and effective problem solving
Own and manage the measurement systems and practices used to evaluate our operations with a specific focus on outliers, statistical process control, exceptions and logical stratification of the business
Serve as the functional leader and subject matter authority for Continuous Improvement in the organization.
Duties include benchmarking SCAN continuous improvement vs.
best practices and new developments across industries, spearheading industry awareness and adoption, using effective technologies, information flows and intelligence to build a more industrialized operation of the future, serve as an expert resource to our operating business units needing in-depth knowledge on continuous improvement tools.
Serve as the functional leader and subject matter authority for Workforce and Capacity Planning functions, including ongoing refinement and management of the intradiem, short term and long term forecasting plans and monitoring against those plans
Serve as the functional leader and subject matter authority on problem and incident management for significant operational capability issues including compliance, financial, quality and/or experience.
Lead effective root-cause investigation and corrective, preventive and detective practices through an enterprise, outside-in lens.
Serve as the functional leader and subject matter authority on quality, regulatory and control monitoring, management and improvement including accountability for operational audit readiness, quality monitoring of transactions and controls to continuously mistake- proof and error-proof our operation
Actively support the achievement of SCAN's Vision and Goals.
Other duties as assigned.

Your Qualifications

Preferred, but not required:
Bachelor's degree.
A comparable combination of education/experience and/or training will be considered.
10-15 years of Operational experience.
5+ years of leadership experience.
Leadership - Skilled to develops others
Business Insight - In-Depth understanding of the business
Problem Solving - Good problem-solving skills
Strategic Mindset - Anticipates future trends and implications accurately

What's in it for you?

Base Pay Range:
$275,000.00 to $325,000.00 annually
Work Mode:
Mostly Remote
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team!Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world.
Each of us has a responsibility to drive Equality in our communities and workplaces.
We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace.
Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law.
A background check is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)

Read the full job description and apply online on the recuiter's web-site

Vice President, Operational Excellence

Vice President, Operational Excellence

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