CUSTOMER SERVICE MANAGER- FREMONT, CA

Compass Group USA
US - California - Irvine
November 1, 2024
Customer Services

Canteen

• Pay Range: 70,000.00 to 72,000.00

• Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to optout or HELP for help. Terms and conditions:

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

Key Responsibilities:

• Primarily responsible for managing assigned group of employees and client accounts. Will serve as their main point of contact and provide solutions to any reported issues. Retention of employees and clients is a core goal.

• Will work as part of a leadership team for multiple branches, helping to identify key initiatives and craft long-term plans and solutions.

• Will assist with new clients. For existing clients, will conduct site visits and quality control audits of company-provided services. Will also analyze each client individually and ensure services being provided are a good fit.

• Will assess assigned employees, train, and develop to improve performance. Will also step in to perform core duties of assigned employees as needed.

• Maintain compliance with company and legal standards.

Preferred Qualifications:

• A Bachelor's degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable

• 3 years driving experience required.

• Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.

• Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience.

• Route management, retail and merchandising experience is preferred

• Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).

• Food & beverage experience

• Excellent communication skills required

• Must be able to travel to client sites

• Must be passionate about providing world class service to our clients and customers

• Must be able to lift 50 lbs. on a consistent basis.

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID:1365143

Canteen

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Travel Nurse RN - PICU - Pediatric Intensive Care 2,803 per week

Rady Childrens Hospital

US - CA - CA - San Diego
October 30, 2024

Certification Details • ACLS - Advanced Cardiac Life Support [Preferred, not required for just ER placements] • BLS - Basic Life Support • PALS - Pediatric Advanced Life Support • NRP - Neonatal Resuscitation Procedure • CHEMO - Chemotherapy [Required for Hemotology/Oncology] • TNCC - Trauma Nursing...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now