Identity and Access Management Support Engineer
Location: Home-Based US
Job Summary:
We are seeking an Identity and Access Management (IAM) Support Engineer to join our team. The IAM Support Engineer will provide technical support and troubleshooting for the company's IAM systems. The ideal candidate will have a solid understanding of IAM concepts and experience with IAM tools and technologies. The IAM Support Engineer will collaborate with IT professionals, business stakeholders, and external partners to ensure the company's IAM systems function effectively, efficiently, and securely.
Responsibilities:
Provide technical support and troubleshooting for the company's IAM systems, including user provisioning, authentication, and authorization processes.
Identify and resolve technical issues related to IAM technologies and tools, such as user directories, access control systems, and single sign-on (SSO) solutions.
Collaborate with IT professionals and business stakeholders to identify and prioritize IAM support requests, ensuring timely and effective resolution.
Document and track IAM support requests and resolutions using ticketing systems and other tools.
Develop and maintain knowledge articles and documentation related to IAM support processes and procedures.
Work closely with external partners to troubleshoot and resolve issues related to IAM system integrations.
Participate in on-call support rotations to provide after-hours support for critical IAM issues.
Qualifications:
Identity and Access Management (IAM) Knowledge: Understanding of IAM tools and technologies.
User Provisioning & Authentication: Understanding of user provisioning, authentication, and authorization processes.
IAM Technologies Knowledge: Familiar with user directories, access control systems, and SSO solutions.
Problem-Solving Skills: Strong ability to solve problems and collaborate with IT professionals and business stakeholders.
Communication Skills: Excellent at explaining complex technical issues to non-technical stakeholders.
Support Tools Familiarity: Experienced with ticketing systems and other support tools and processes.
Independent Work: Capable of working independently and prioritizing tasks in a fast-paced environment.
On-Call Support: Willing to participate in on-call support rotations for critical IAM issues.
What We Offer:
A great Team and culture please see our Recruitment Video. (
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
Competitive Salary and benefits.
The opportunity to work within a global and diversely international team.
A supportive and collaborative environment.
Colleague Recognition Awards.
#LI-Remote #LI-RV
About Bentley Systems
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems' 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.
bentley. com
Equal Opportunity Employer:
Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights ( as an applicant under the law.
Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination (
Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice
Request an Accommodation:
As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-#-# or sending us an email at . @bentley. com
Equal Opportunity Employer/Minorities/Females/Veterans/Disabled
US - CA - CA - Westminster
October 18, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Fresno
October 9, 2024
Employment Type: • Full time Shift: • 12 Hour Night Shift Description: • Reporting to the Practice Coordinator, 3 Main, this position is responsible for the entire admission process for a designated patient population. • The Registered Nurse (Level I, II, III or IV) is responsible for coordinating...
US - CA - CA - Placentia
October 18, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Oceanside
October 24, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Escondido
October 24, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Garden Grove
October 18, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Vista
October 24, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Tustin
October 18, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Santee
October 21, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Lincoln Acres
October 16, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Orange
October 18, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - La Jolla
October 16, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Santee
October 16, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Lincoln Acres
October 21, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Burbank
October 31, 2024
The Stepping Stones Group, a nationally recognized leader in educational services, is looking for dedicated Special Education Teachers to join our team in Burbank, CA! With a commitment to fostering educational excellence and social growth, we provide unparalleled support to schools and students...
US - CA - CA - Villa Park
October 18, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Suisun City
November 5, 2024
Description: • Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered. Thanks to the generosity of Milton...
US - CA - CA - San Marcos
October 24, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Arden-Arcade
November 5, 2024
Description: • Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered. Thanks to the generosity of Milton...
US - CA - CA - Fresno
October 13, 2024
Employment Type: • Part time Shift: • 12 Hour Day Shift Description: • Reporting to the Practice Coordinator, 4 North Telemetry, this position is responsible for delivering patient care utilizing the nursing process. • The student nurse extern will perform all clinical functions within the scope of...
US - CA - CA - Poway
October 24, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Manteca
October 7, 2024
Location: Stockton Schedule: Full-time Salary Range: $315,900 - $386,600 Additional incentives: up to $293,775 Benefits of Working at WelbeHealth: Apply your clinical expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging...
US - CA - CA - South San Francisco
November 5, 2024
Description: • Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered. Thanks to the generosity of Milton...
US - CA - CA - National City
October 16, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Bakersfield
November 8, 2024
Kaiser Permanente is seeking a Registered Nurse (RN) Case Management for a nursing job in Bakersfield, California. & Requirements • Specialty: • Case Management • Discipline: • RN • Duration: • Ongoing • 40 hours per week • Shift: • 8 hours, days • Employment Type: • Staff Job Summary: • Works...
US - CA - CA - Lakeside
October 21, 2024
Company Overview • SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we areconfident you will...
US - CA - CA - Inglewood
October 31, 2024
The Stepping Stones Group, a nationally recognized leader in educational services, is looking for dedicated Special Education Teachers to join our team in Inglewood, CA! With a commitment to fostering educational excellence and social growth, we provide unparalleled support to schools and students...