Business Office Manager

NDX
US - California - Hawthorne
October 29, 2024

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country.

We are seeking to fill a number of key positions within our organization including this opportunity at WCDL in Hawthorne, CA for a Regional Laboratory Business Administrator.
The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:

Partner with assigned General Managers with management of the lab, including preparation of reports related to sales, labor, productivity, material usage and budget performance.
Partner with assigned General Managers and Regional Operations Directors on trainings and compliance to SOPs along with supporting with the creation of SOPs.
Ensure safety, sanitation, legal and environmental compliance are met.
Manage FDA QMS process
Build solid relationships with staff members in customer offices or labs within NDX network including participation in local, regional and state dental staff organizations, when needed.
Assist with HR related items such as hiring/onboarding orientation, benefits and other team member needs as they arise.
Manage purchasing team by:
Ensuring inventory levels are being generated and Purchase Orders are placed in Oracle to ensure necessary quantities are available; ordering the materials through the vendor.
Validate balancing of inter-company accounts
Manage the team by implementing a tracking system for all orders and verifies accuracy of shipment and pricing against purchase order upon receipt.
Develop processes, approves and codes invoices accordingly for payment; and follows established procedures to process and document returns
Support in lab closing process and cycle counts

Collaborate with NDX Finance and Accounting functional departments to identify areas of opportunity and enhance interdependent relationships.
Manage all internal control aspects of the laboratory and assist senior management in maintaining a strong pursuit of Operational Excellence.
Oversee and manage budget activities; follow budget and compare to monthly laboratory income statement, research discrepancies. Review preliminary financial statements and discuss with Senior Management.
Provide accruals to NDX Accounting team

Consult with assigned General Managers and Regional Operations Directors to devise action plans to achieve desired financial results.
Assist with making proactive calls to follow up on completed cases for new and existing doctors and/or for new products, as they arise.
Follow-up with accounts past due to insure timely collection of monies due and that commitments are adhered to as well as manage the timely posting of cash to accounts and the reconciliation process.
Liaison between the lab and IT Department
Negotiate and partner with General Managers to approve agreements with internal and external stakeholders
Manage the overall operations of the facility by overseeing facility/maintenance staff, planning and or implementing projects, adhering to the department budget and ordering supplies when needed.
Oversee Employee Activity/Engagement Committee and Safety Committees at assigned labs
All other duties as assigned.
Skills and Abilities Required:

Strong and demonstrated leadership qualities
Must be able to read, write, speak and understand English
Ability to effectively present information to team members and management team
Ability to read, analyze, and interpret financial reports, and legal documents.
Ability to identify problems, collect data, establish facts, and draw valid conclusions.
Ability to respond to common inquiries or complaints from team members, customers, regulatory agencies, or members of the business community.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, as well as the ability to apply concepts of general business math.
Intermediate skill sets in Microsoft Office products
Accuracy and attention to detail is imperative
Must lead organization to successful and timely completion of tasks associated with this position.
15% Travel
Minimum Education and Experience Required:

High School diploma or equivalent
Bachelor Degree in Business, Accounting or other related field, preferred, Master's Degree would be a strong differentiator
Minimum of 3 years related experience, or equivalent combination of education and experience.
Hazardous Materials or Equipment Used:

Office Equipment (Computer, Copier, Paper Cutter, etc.)
Physical Requirements:

Regularly required to sit, stand, walk, bend, kneel and/or reach
Ability to read and comprehend written communications
Vision capabilities: Depth perception, attention to detail
Push, pull, lift, and/or carry up to 25 pounds
Ability to effectively communicate information.

Read the full job description and apply online on the recuiter's web-site

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