CLAIMS DIRECTOR

Gallagher
US - California - Fremont
October 23, 2024
Financial

Introduction:

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuitof excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply.

How you'll make an impact:

This position is a 100% outsourced claims and claims data management position available for a single client. Both the client and the brokerage team are 100% remote.

Claims Expertise

Experience in handling litigated files, arbitration, and mediations.
Contribute as Subject Matter Expert to effectively present and discuss facts of loss and present opinions on value and strategy in roundtable discussions with peers, TPA, and client.
Ability to implement aggressive claims handling strategies.
Experience with waiver related claims is a positive.
Own relationship with TPAs to ensure the claims philosophy of the client is being upheld and the most favorable outcome for the client is pursued.
Proactively monitors claim trends and shares results for discussion and business strategy / budgeting.
Facilitates regular meeting with client and TPA to ensure client is up to date on all upcoming claims proceedings.
Implement strategies and practices to enhance existing programs and remain current with the latest applicable industry safety trends
Develops and maintains scheduled reporting with client based on needs / roles.
Assist client with management reporting related to claims data for quarterly and monthly reviews. Develop reports, including claims analytics, that concisely share information and amend as needed based on analysis and feedback from client.
Ability to manage GL and Excess GL carrier claims relationships

Analysis Skills

Project Management experience with setting up RMIS system expectation to take on leading role in supporting the planning and implementation. With implementation, expectation is to be a super user of the RMIS system (Riskonnect).
Ability to review data and create Excel, PowerPoint or Word related documents. Client will require proficiency in Excel, preferably advanced skills, including experience with manipulation, evaluation, and analysis of data outlier reports.
Ability to develop presentations, including key performance indicators (KPIs), best practice metrics, and dashboards.
Experience in claim control rationalization and flowcharting claims workflows and procedures. Also, analyze current workflows and suggest changes to optimize the entire claim process.
Ability to analyze and divide claims data as requested.
Ability to communicate loss trends and key factors to minimize future losses.

Communication/Professional Skills

Active high-performing individual.
Someone who shows-up for the team and the client on a daily basis.
Acts as an advocate for the client and the team.
Integrity demonstrated at all times
Able to establish trust and credibility with client and peers
Strong eye for business, interpersonal, and critical thinking skills.
Excellent written and verbal communication skills and ability to present data
Experience with Salesforce (administration)

About you:

Required:

Bachelor's degree or commensurate experience;
5 years' related experience in claims.
Solid understanding of claim and coverage issues.

Read the full job description and apply online on the recuiter's web-site

CLAIMS DIRECTOR

CLAIMS DIRECTOR

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