Telephone Replacement/Installation Specialist

Sky Systems Inc SkySys
US - California - Dublin
January 6, 2025
General Labor

Job description

Job Title: Telephony Replacement Installation Specialist

Location: Starting with Dublin, CA and then Nationwide

Contract Duration: Initial project term with potential extension as required

Job Overview:

The Telephony Replacement Installation Specialist will be responsible for executing the installation, configuration, and validation of POTS-in-a-Box (PIAB) systems, Mood Media Music Players, Indyme Call Buttons, and Store Burglar Alarm Panels. This role requires expertise in low-voltage cabling, network hardware installation, and adherence to client's IT Group's stringent installation standards. The position demands meticulous attention to detail, problem-solving skills, and the ability to follow an established project schedule to ensure efficient deployment across over 2,100 retail locations.

Key Responsibilities:

Low Voltage Cabling Installation:

Run and terminate CAT6 plenum cables between designated areas such as the manager's office, IT equipment room, and electrical room.
Ensure clean connectivity by testing all cable runs and connections.
Adhere to cable management standards, utilizing Velcro ties and clear labeling practices.

Hardware Installation and Configuration:

Install and validate PIAB and PBX hardware devices, connecting analog lines to the PBX system.
Connect Mood Media and Indyme devices using CAT5/CAT6 patch cables and terminate connections to designated network ports.
Set up Store Burglar Alarm panels by installing Ethernet connections or running new cable pathways if necessary.

Material and Equipment Management:

Stage, purchase, or rent materials such as CAT6 cables, RJ45 connectors, biscuit jacks, dual-port faceplates, and scissor lifts where needed.
Use Ethernet cable testers to validate all cable runs.
Provide photographic documentation of completed installations.

Problem Resolution:

Manage and resolve technical issues that arise during installations.
Coordinate with the client Deployment Team for guidance on non-standard configurations.

Schedule Adherence and Reporting:

Follow the project's strict installation schedule and guidelines.
Ensure timely completion of all assigned store installations.
Submit progress reports and any required documentation via Coupa before the specified deadline.

Qualifications and Skills:

Proficient in low-voltage cabling and network hardware installation.
Strong understanding of PBX systems, Cisco network switches, and PIAB devices.
Skilled in cable management, including labeling and routing cables per industry standards.
Experience using tools such as Ethernet cable testers, label makers, and Velcro ties.
Ability to work with scissor lifts and access hard-to-reach areas (certifications preferred).
Excellent problem-solving skills and attention to detail.
Strong communication and documentation skills.

Requirements:

Ability to travel nationwide to client store locations.
Availability for after-hours work if installations require access to the selling floor.
Possession of a valid driver's license and access to reliable transportation.
Physical ability to lift and carry equipment up to 50 lbs.

Employment Type: Contract-based

Read the full job description and apply online on the recuiter's web-site

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