SUD Outreach Counselor

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Join Hope The Mission:
Where Compassion Meets Action!

Are you passionate about making a difference and eager to contribute to a meaningful cause?

At Hope The Mission, Our mission is to prevent, reduce, and eliminate poverty, hunger, and homelessness. We do this by offering immediate assistance and long-term solutions to community members.

Hope the Mission is currently seeking a Certified SUD Counselor to join our MDT SPA 2 team and be a part of this impactful journey. At Hope The Mission, you'll have the chance to be at the forefront of our mission, working alongside a talented group of professionals who are united by a shared vision of a better world.

See below info regarding details about this position's requirements as well as an overview of our full-time employee benefits:


Amazing Benefits are provided for all eligible staff!

  • Employer-paid employee health benefits:
    (including teledoc). :
    Available to Part-Time Eligible and Full Time Employees!
  • Dental, Vision & Life Insurance:
    Available to Part-Time Eligible and Full Time Employees!
  • Five additional voluntary insurance packages:
    Available to Part Time Eligible and Full-Time Employees!
  • Generous Paid Time Off:
    Enjoy a healthy work-life balance with paid time off for Full-time Employees including vacation, floating holidays, company-paid holidays, and sick leave!
  • Professional Development:
    We are committed to your growth with opportunities for training, workshops, and career development!
  • Employee Assistance Programs!
Job Summary:


Operating throughout the Service Planning Area (SPA) 2, the MDT Outreach Program provides immediate case management support and intervention services to our community members experiencing homelessness. The program is facilitated by a 100% field-based, multidisciplinary team that implement a "whatever it takes" approach to ensure the individuals served gain immediate access to needed services and supports and are connected to long-term services. The SUD Counselor is responsible for working within the MDT Outreach team to assess and provide needed mental health referrals, provide crisis intervention, maintain thorough and accurate records in both written form and through the Homeless Management Information System (HMIS), and collaborate closely with various programs connected to the Department of Mental Health (DMH). Responsible for providing field-based mental health assessments, service referrals, and follow-up referral/service tracking to homeless single adults living on the streets.

Skills and Minimum Qualifications:
  • BA in Social Work or equivalent required or 1-year experience in the field of homeless services, supportive housing setting, or any type of behavioral services field
  • SUD Certified and in good standing with CAADE, CCAPP, or CADTP (Required)
  • Ability to Pass Background Check
  • TB tests and CPR are required annually.
  • Excellent written and verbal skills
  • Ability to speak sufficient Spanish to communicate with homeless clients.
  • Proven experience teaching Life Skills
  • Willing and able to work well with no- or low-income homeless individuals.
  • Have a high sense of morals and compassion for the homeless and their needs.
  • Demonstrates courtesy, mutual respect, and compassion in dealing with others.
  • Initiates and presents positive solutions to problems.
  • Demonstrates effective working relations and works effectively as part of the team to facilitate the organization's ability to meet goals and objectives.
  • Demonstrates a willingness to accommodate requirements or changing priorities in the workplace.
Duties include but are not limited to:
  • Responding to requests for outreach services.
  • Conducting assessments for clients in the field to identify and connect them to proper interventions and services.
  • Providing street-based case management services to clients in the community to link them to long-term supportive services. This includes:
  • Assistance with benefits establishment
  • Assistance with obtaining personal identification documents.
  • Providing employment linkages and assistance
  • Housing referrals
  • Linkages to Substance Abuse, Mental Health, and Healthcare related services
  • Other referrals as necessary such as Interim Housing to ensure all client needs are met.
  • Providing transportation and accompanying clients when necessary to access, medical care, obtain shelter, and attend appointments to provide support, advocacy, and assistance.
  • Collaborating with law enforcement, Interim Housing service providers, and other community providers to ensure a smooth transition from street living to housing and access to all necessary services.
  • Complete initial intake/screening and the CES-appropriate triage tool when necessary.
  • Actively listens to participants and engages in appropriate problem-solving strategies through trauma-informed conversations.
  • Offers services that are aimed at removing barriers to quickly access alternative housing interventions (crisis, bridge, shared, sober living, residential programs, etc. ) or other creative interventions as appropriate through Problem-Solving assistance (PSAF) ,
  • Ensure all documentation is placed inside the participants' master file and/or uploaded in HMIS.
  • Ensure all participant files are kept in a secure, locked area in a locked filing cabinet (double lock).
  • Provide emergency service referrals (crisis housing, drop-in centers, domestic violence, human trafficking, sexual assault, mental health) and warm handoff referrals when appropriate.
  • Ensure compliance with all documentation as detailed in the Scope of Work.
  • Maintain client confidentiality at all times discussing participant information only when appropriate and related to services provided.
  • Attend staff meetings, case conferences, and training workshops. and community meetings as needed.
  • Participates in audit preparations assisting with data retrieval.
  • Completes any assignments or evaluations in a timely and factual.
  • Perform any other duties, projects, and responsibilities as assigned by the manager.
  • Maintain the safety of participants, staff, volunteers, and visitors always diffusing potential disputes/confrontations.
  • Night deployments as requested by SPA 2 and weekend deployments are a must
  • Observe department guidelines to conduct personal business during breaks and lunch hours.
  • Project a positive professional image and adhere to the organizational dress code.
  • Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor.
  • Observe department guidelines concerning absences and report such absences by departmental procedures.

If you are ready to bring your amazing skills, passion, and dedication to our cause, Hope the Mission would love to hear from you! Apply now!

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable acc.

Read the full job description and apply online on the recuiter's web-site

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