Rooms and Food & Beverage Crossover

StepStone Hospitality
US - California - Burbank
October 19, 2024

Job Type

Full-time

Description

Location: Hotel Amarano

Position Type: Full-Time

Reports To: Director of Guest Experience

Hotel Amarano is seeking a dynamic and versatile Rooms and Food & Beverage Crossover Associate to join our dedicated team. The ideal candidate will be responsible for a variety of tasks across multiple departments, ensuring a seamless and enjoyable experience for our guests. This role requires flexibility, a strong work ethic, and a passion for hospitality.

Key Responsibilities:

Running Food and Bussing Tables: Assist the Food & Beverage team by promptly delivering food orders to guests and clearing tables to maintain a clean and inviting dining environment.
Maintaining Pool Area: Ensure the pool area is clean, organized, and well-stocked with towels and other necessary items. Monitor the area to maintain a safe and pleasant atmosphere for guests.
Stocking Towels: Regularly check and replenish towel supplies in the pool area, spa, and other designated locations.
Running Guest Request Items: Deliver requested items such as extra towels, pillows, toiletries, and other amenities to guest rooms in a timely and courteous manner.
Valet Parking: Assist with valet parking services, including greeting guests, safely parking and retrieving vehicles, and providing excellent customer service.
Bell Service: Welcome guests upon arrival, assist with luggage, and provide information about hotel facilities and services. Ensure a smooth check-in and check-out process.
Stripping Rooms and Beds: Support the housekeeping team by stripping beds and preparing rooms for cleaning. Ensure linens and towels are properly sorted and sent to the laundry department.
Running Housekeeping Items: Deliver supplies and equipment to housekeeping staff as needed to support their efforts in maintaining cleanliness and guest satisfaction.
Assisting Laundry Department: Help the laundry team with sorting, washing, folding, and distributing linens and towels. Ensure timely and efficient processing of laundry items.
Other Duties as Assigned: Flexibility to take on additional tasks and responsibilities as directed by the Director of Guest Experience to ensure smooth operations and outstanding guest service.

Qualifications:

Fluent in English; bilingual in Spanish preferred.
Previous experience in a hospitality or customer service role preferred.
Strong multitasking abilities and attention to detail.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle physical tasks.
Flexibility to work various shifts, including weekends and holidays.
Valid driver's license and clean driving record for valet parking duties.

Why Join Hotel Amarano?

Competitive pay and benefits package.

Opportunities for growth and advancement within the company.

A supportive and inclusive work environment.

The chance to be part of a team dedicated to providing exceptional guest experiences.

If you are a motivated and adaptable individual with a passion for hospitality, we encourage you to apply for the Rooms and Food & Beverage Crossover Associate position at Hotel Amarano. Join us in creating memorable experiences for our guests every day!

To Apply:

Please submit your resume and cover letter to [email address] with the subject line "Rooms and Food & Beverage Crossover Associate Application."

Requirements

Physical Requirements:

Ability to stand, walk, and lift for extended periods.
Capability to lift and carry items up to 50 pounds.
Comfortable working both indoors and outdoors in varying weather conditions.

EOE/M/F/V/D/

Read the full job description and apply online on the recuiter's web-site

Rooms and Food & Beverage Crossover

Rooms and Food & Beverage Crossover

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