Business Line Director

Business Line Director

Denver, CO, USA * Kansas City, MO, USA * Lenexa, 8345 Lenexa Drive, Lenexa, Kansas, United States of America * Philadelphia, PA, USA * Phoenix, 5343 N. 16th Street, Phoenix, Arizona, United States of America
Req #401

Wednesday, August 28, 2024

At Henderson, we're about more than just buildings
We're about the people, experiences, and potential found inside. We're a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do
We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue.

It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here:

Henderson Engineers is seeking a Practice Director

to join their Grocery & Distribution Sector. The Practice Director oversees strategies and efforts relative to client experience, profitability, technical quality, innovation, business development, and employee engagement for the practice. The Practice Director aligns our vertical markets and our clientele as directed by Sector leadership in support of the company strategic plans. The Practice Director is the brand ambassador for the practice with internal and external clients creating awareness, providing timely state-of-the-practice updates to relevant stakeholders, and building relationships that drive business. The Practice Director oversees the alignment of production staff and project work within the practice. The Practice Director may serve as the Practice Manager, as necessary. This position is heavily matrixed and may include accountabilities across the Sector Leadership team.

We would love for you to apply if you have.

History of building strong teams to improve the client experience and drive business results.

Proven track record in engaging with clients and maintaining effective relationships over time.

Demonstrated ability to achieve measurable results based on client satisfaction.

Demonstrated understanding and participation in professional networks in the AEC industry

Minimum Qualifications for the Role are:

Ten (10) or greater years of relevant experience, with a minimum of five (5) years leadership/management experience. (e. g. , personnel management, project management, program direction, strategic leadership)

Skills & Duties you will be Responsible for in this role:

Operations:

Oversees all operation areas of the practice through direct supervision of practice managers for project execution within the practice, accountable for meeting company quality standards across individual purview.

Assists sector leadership to procure opportunities that align with the sector strategy.

Leads communication and collaboration across the practice to ensure consistency across projects.

Assesses and communicates the staffing and resource needs for the practice to sector leadership.

Implements process changes in alignment with company strategies and processes to improve client experience.

Strategizes the technical needs of the practice to develop and implement appropriate tools, processes, and procedures.

Profitability:

Develops the annual budget for the practice in cooperation with the sector leadership team, tracks revenue margins and conducts budget reviews to maximize profits.

Evaluates practice performance, adjusts operations accordingly, and provides reports and presentations on all aspects of practice performance as requested by the sector leadership.

Employee Engagement/Teamwork:

Oversees effective management of employee relations and personnel matters including all employment actions within the practice.

Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.

Teams with Practice Managers to identify opportunities and gaps in employee development efforts and respond with appropriate action.

Demonstrates an organization-wide mindset, cooperating across practice leadership to collectively meet sector goals.

Client Experience:

Maintains a national-level knowledge and presence across the practice and industry to inform project pursuits and execution.

Builds and maintains client relationships across all geographically strategic locations.

Mentors project staff on client expectations, service standards, and practice trends.

Utilizes all service lines to grow presence within the practice and better support clients.

Manages client experience to ensure a profitable market share within a practice, aligns client maintenance and development with sector growth strategies.

Teams with marketing staff to generate proposals and determine a profitable fee structure that aligns with sector strategy.

Growth & Innovation:

Assists sector leadership of assigned sector and/or other sectors, as needed, to develop and/or implement plans for the growth and development of the practice.

Mentor's others to share expertise and knowledge of market, clients, and projects.

Monitors and utilizes company and industry trends to ensure the company maintains a competitive position within the practice.

Supports implementation of innovation goals for the practice and develops innovative ways to identify, connect, and support clients

Let's Talk Perks
We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.

Culture
Flexible Work Hours (Because we all need to balance work and life. )
Casual Dress Code (Be yourself, please. )
Paid Volunteer Time (We literally pay you to volunteer. )
Paid Parental Leave (Because we know both parents deserve to be there for a new baby. )
Health and Wellness Initiatives (Get Fit and Stay Fit. )
Receptive and Forward-Thinking Leadership (Our doors are always open. )
Clear Career Path Options (We want you to excel. )

Benefits
Industry-leading 401K match and profit sharing (When t.