Fluency in Portuguese is a must (verbal and written communication) (Dominio de idioma portugués: habilidades escritas y orales mandatorias).

Under the direction of the Spvr / Lead - Operations Shared Service, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for Depot to Site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction.

(Bajo la dirección del Supervisor / Líder de servicios compartidos de operaciones, es responsable de contactar a los sitios médicos de(los) país(es) a cargo, con el fin de realizar la coordinación vía telefónica y/o correo electrónico (con fecha, hora y contacto aprobado) de las distribuciones Depot to Site, manejando un alto nivel de servicio al cliente, resolución de novedades y comunicación interna, así como orden y control sobre las tareas asignadas, comprometido con la mejora continua y la satisfacción del cliente).

PRIMARY DUTIES AND RESPONSIBILITIES (DEBERES Y RESPONSABILIDADES PRINCIPALES):

Fulfill all the position duties, such as: (Cumplir con sus obligaciones, de tal manera que).

• All contact and coordination activities under Shared Services responsibility, are completed in an appropriate, timely and cost-effective manner. (Todas las actividades de contacto y coordinación bajo la responsabilidad de Servicios Compartidos, se completen de manera adecuada, a tiempo y rentable).
• Make the activity records correctly, in the control tool assigned for the function, generating efficient communication flows, which help to guarantee the success of the function for the company. (Realizar de manera correcta los registros de actividad en la herramienta de control asignada para su función, generando flujos de comunicación eficientes que ayuden a asegurar el éxito de la función para la compañía)
• Ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team. Asegurar el oportuno registro y actualización sobre las actividades a su cargo, para permitir la generación de indicadores de gestión del equipo.
• To edit and maintain shipments (domestic) at TMS or the applicable system according to process' instructions. Editar y mantener los envíos (domesticos) en el sistema TMS o el que aplique, de acuerdo a las instrucciones del proceso.
• To use and maintain the available technical tools (TMS, Share Point and others). Utilizar y mantener las herramientas técnicas disponibles TMS, Share Point, entre otros)

To keep proper communication with national and international offices stations of World Courier as needed in a kindly and timely manner.

• Comunicarse con las oficinas nacionales e internacionales de World Courier según sea requerido, de manera amable y oportuna.

• Perform any other duties the employee has been trained for

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EXPERIENCE AND EDUCATIONAL REQUIREMENTS (EXPERIENCIA Y REQUISITOS ACADÉMICOS):

Required :

• Requires a Degree in foreign trade, business administration, logistics, industrial engineering or related careers from an accredited university.

Requiere un título en Comercio Internacional, administración de empresas, logística, ingeniería industrial o carreras afines de una universidad acreditada.

Prefered (Preferible):

• Minimum 2.5 year directly related and progressively responsible experience. Mínimo 2.5 años de experiencia directamente relacionada y progresivamente responsable.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS (REQUISITOS MÍNIMOS DE HÁBILIDADES, CONOCIMIENTOS Y CAPACIDADES):

Fluency in Portuguese is a must (verbal and written communication) (Dominio de idioma portugués: habilidades escritas y orales mandatorias). - This is mandatory when Representative has Brasil coordinations in charge under his position. (Esto es mandatorio cuando el Representante tenga a cargo Brasil, dentro de su posición).SE REALIZARA PRUEBA ESCRITA Y ORAL.

Command of English: intermedium written and oral skills (Dominio del idioma Inglés: habilidades escritas y orales intermedias).

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.