Medical Assistant, Addiction Medicine Clinic

DescriptionJOB SUMMARY: Under the supervision of the Medical Director, the Medical Assistant III for AMC works cooperatively as a member of the interdisciplinary treatment team and is responsible for assisting nursing/medical staff in the treatment and management of clients on-site in our outpatient Addiction Medicine Clinic.

ESSENTIAL FUNCTIONS

1. Assists with client medications:
   • Allergy/medication reconciliation
   • Coordinates refill requests, manage REMS pharmacy medications
   • Processes new medication orders
   • Submits prior authorizations
   • Provides education as directed by LMP
2. Performs patient/client care responsibilities considering needs that are specific to the standard of care for the age of the patient/client;
3. Updates Electronic Health Record with medication and/or treatment changes and/or any additional communication as appropriate;
4. Coordinates treatment plan:
   • Facilitates ordered lab work to include obtaining UAs/oral swabs for drug screening
   • Obtains and organizes outside records and results
5. Coordinates communication with primary care clinics and behavioral health clinics, including providing written communication following appointments;
6. Takes and records vital signs including height, weight, BMI, and waist circumference when necessary; Alerts LMP of abnormal VS and/trends;
7. Assists with ride/transportation coordination and coordination for medical visits;
8. Gathers health information including screenings, health history, and standing orders;
9. Maintains medical supplies, REMS medications and equipment;
10. Reviews emails and responds or refers as appropriate;
11. Fully understands and strictly complies with HIPAA regulations, 42 CFR, and OSHA guidelines, and maintains compliance with OARs for Behavioral Health and AMC clinics;
12. Assists with procedures, treatments, and rooming for the clinic as needed;
13. Transcribes provider orders into Electronic Health Record as needed;
14. Communicates with families and treatment teams regarding medication or treatment changes as appropriate;
15. Provides other competencies as directed by supervisors within the scope of training;
16. Maintains a collaborative working relationship with staff;
17. Is flexible with duties and requirements of job as they evolve;
18. Performs other related duties as assigned.

1. Performs work in alignment with the BestCare's mission, vision, values;
2. Supports the organization's commitment to diversity, equity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals;
3. Strives to meet Program/Department goals and supports the organization's strategic goals;
4. Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
5. Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
6. Attends required program/staff meetings and completes assigned training timely and satisfactorily;
7. Ensures that any required certifications and/or licenses are kept current and renewed timely;
8. Works independently as well as participates as a positive, collaborative team member.
9. Performs other duties as needed.

• High School Diploma (or equivalent)
• Must have previous experience as a Medical Assistant or Emergency Medical Technician, taking and recording vital signs

• Current CMA, CCMA, or EMT certification, or new LPN graduate
• Current CPR or BLS certification
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two (2) years at the time of hire

• Bilingual in English/Spanish a plus
• Some experience in a healthcare setting a plus

• Demonstrated ability to perform treatments and provide services to the level of education/licensure/certification and within their approved scope of practice;
• Is emotionally and physically stable to work with the clientele, model self-care skills, and assist the patient/client in meeting their goals;
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR databases, virtual meeting platforms, internet, and ability to learn new or updated software;
• Strong interpersonal and customer service skills;
• Strong communication skills (oral and written);
• Strong organizational skills and attention to detail, accuracy, and follow-through;
• Excellent time management skills with a proven ability to meet deadlines;
• Strong critical thinking and decision-making skills that can impact safety of self and others;
• Ability to maintain confidentiality of privileged information in compliance with HIPAA, 42 CFR, the Employee Handbook and all privacy and security regulations;
• Ability to build and maintain positive, collaborative relationships with co-workers as well as other departments/disciplines;
• Ability to function well and use good judgment in a high-paced and at times stressful environment;
• Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively;
• Ability to work effectively and respectfully in a diverse, multi-cultural environment;
• Ability to work independently as well as participating as a positive, collaborative team member.

• Primar.