Local Medical Equipment Delivery Driver

OVERVIEW:

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage

JOB INFORMATION:

Job Summary

We are seeking a dedicated Patient Service Technician to join our team. In this position, you are responsible for delivery and set-up of equipment at the delivery address. Educates the patient and/or caregiver on the safe use and maintenance of the delivered item.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. )

Adheres to company policies and procedures in regards to using personnel protective safety equipment and services

Assists in resolving customer equipment problems under emergency conditions

Assists with implementation of quality improvement programs to meet company and JCAHO standards

Assumes on-call responsibilities during non-business hours in accordance with company policy

Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations

Completes shipping papers when transporting hazardous materials in accordance to Rotech policy and procedures

Completes written patient visit reports following setup and follow-up visits per company policy

Delivers and educates patients on the safe use and maintenance of respiratory and HME equipment in the home or office setting

Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations

Develops basic reimbursement knowledge, completely documents all information

Develops technical knowledge, as appropriate, of the HME or respiratory products

Maintains assigned company vehicle in a clean and safe working condition

Maintains delivery activity database

Maintains home oxygen systems in patients' homes per company policy

Manages territory to reach service goals and delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations

Prepares and maintains written company records to include invoices, work orders, manifests and logs

Processes all orders and required paperwork in a timely and accurate manner

Reports equipment hazards and/or product incidents as required in accordance with company policies

Performs other duties as assigned

Travel

Travel via company vehicle required to patient's homes for set-ups and reoccurring delivery

QUALIFICATIONS:

Employment is contingent on

Background investigation (company-wide)

Drug screen (when applicable for the position)

Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

High school diploma or GED equivalent, required

Preferred Education and/or Experience

Experience with medical equipment, preferred

One year of related work experience, preferred

Medical terminology, preferred

Skills and Competencies

Accurately perform simple mathematical calculations

Effectively communicate in English; both oral and written

Interpret a variety of communications (verbal, non-verbal, written, listening and visual)

Maintain confidentiality, discretion and caution when handling sensitive information

Multi-task along with attention to detail

Self-motivation, organized, time-management and deductive problem solving skills

Work independently and as part of a team

Machines, Equipment and Technical Abilities

Email transmission and communication

Internet navigation and research

Microsoft applications; Outlook, Word and Excel

Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Mechanically inclined for the repair and troubleshooting of equipment

Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo

Understands use of all applicable home respiratory equipment and supplies

Physical Demands

Lift and carry office equipment at times

Requires sitting, walking, standing, talking and listening

Requires close vision to small print on computer and/or tablet and paperwork

Requires lifting (minimum of 65 pounds) and transporting of patient equipment

Requires contact with patients and equipment with potential exposure to contagious pathogens

Requires driving a company vehicle for the majority of the workday

Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing PolicyMedical Evaluation and Fit Testing Compliance in a timely manner

Annual Recertification

Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines

ROTECH INFORMATION:

Benefits

Generous paid time Off and paid holidays

Overtime pay for non-exempt hourly positions based on business needs

Commission for Account Executives

Fixed and variable rate car reimbursement for Area Managers and Account Executives

Employee discount program

Employee recognition program

Bonus and incentive opportunities

Mileage reimbursement (when applicable for the position)

Telephone reimbursement (when applicable for the position)

EAP

401k

Medical, Prescription, Dental and Vision

HSA and FSA/Dependent Care FSA

Life Insurance, Disability, Accidental death, Identity protection and Legal services

Meru Health Mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings solutions programs

HEPB and TB vaccinations

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