Float Medical Assistant

One Medical
US - Arizona - Tucson
January 16, 2025

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable.
But this isn't your average doctor's office.
We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks.
Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon.
Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes.
As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a float medical assistant, internally known as a Flex Health Coach, at one of our offices presently focused on our Senior Health member population (age 65+), you are an integral part of a primary care team that focuses on supporting a panel of patients with meeting their preventive, chronic, and acute care needs.
The Health Coach's primary responsibilities center around establishing trusting, supportive, and collaborative relationships with patients and their families.
This role is comparable to a Medical Assistant role, with an emphasis on human centered and empathetic care.

You are an advocate for patients, with a mastery of human connection and a strong drive for service.
You have a passion for removing barriers to care, resulting in a truly exceptional in-office patient experience.
You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients.

What you'll likely work on:

Capture relevant information about the patient's health and healthcare experience whilerooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient's internal and external care team
Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.
They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.
Other job related duties may be assigned by management.

What you'll need:

Graduated from an accredited postsecondary Medical Assistant program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces
OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute
Strong written and verbal communication skills
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Competitive salary:
the standard hourly rate for this position is $23.
00

This is a full time role (40 hrs/week Monday - Friday from 8am-5pm) based in Tucson, AZ at one of our offices which is presently focused on our Senior Health member population (age 65+).
Flex Health Coaches lend support to multiple One Medical locations in a market and location and schedule are subject to change.

One Medical offers a robust benefits package designed to aid your health and wellness.
All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medic.

Read the full job description and apply online on the recuiter's web-site

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