Manager, Applications

CoolSys Refrigeration and HVAC Systems
US - Arizona - Tolleson
November 18, 2024

Overview:

With over 150 years of experience, and headquartered in Southern CA,?CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.?CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.

WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

Competitive pay
Medical, Dental, Vision and Prescription coverage
Paid vacation and holidays
401(K) match
Life insurance, AD&D and long-term disability
Tuition reimbursement
Opportunities available nationwide
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
Pet Insurance
Legal Plan, and ID Theft Protection

Responsibilities:

Serves as the primary technical resource for SamPro ERP system configuration and integration, ensuring seamless data flow across Customer Experience, Operations, and Financial departments. This role is responsible for maintaining system integrity while supporting diverse business requirements through custom SQL development and API management.

Qualifications:

System Configuration & Maintenance

Serve as primary administrator for SamPro ERP System
Configure and maintain SamPro ERP modules to support evolving business processes across all departments
Develop and optimize SQL queries for operational reporting and analytics needs
Implement and maintain data validation rules to ensure accuracy across integrated systems
Monitor system performance and implement improvements as needed
Manage user permissions and master data maintenance
Execute SQL bulk data uploads and modifications
Oversee API integrations with HRIS, Payroll, and Customer Systems
Provide escalation support for IT Help Desk requests

Data Integration & Analytics

Maintain critical API integrations between SamPro and external systems, including:

Avalara for tax compliance
Customer portals for service management
FastField and TechAnywhere for field operations
ADP and benefit systems for HR/payroll processing

Design and implement data pipelines to support real-time reporting requirements
Create and maintain automated processes for recurring data synchronization needs

Business Process Support

Collaborate with Customer Experience team to ensure accurate customer profitability tracking and SLA monitoring
Support Operations with technical solutions for field service management and resource utilization
Enable Financial operations through integrated work order processing, AR management, and audit compliance

Provide technical expertise for special projects including acquisitions, system upgrades, and process improvements

Join Us:

Required

3+ years experience as a Business or Data Analyst
Strong SQL query writing skills (3+ years)
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
Excellent problem-solving abilities
Strong written and verbal communication skills
Demonstrated ability to work collaboratively in a team environment

Preferred

3+ years experience with SamPro by Data Basics
Experience with other relational databases
Power BI or similar data visualization tool experience
HVAC/R industry knowledge
Experience with system integrations and API management

Key Competencies

Analytical thinking and problem-solving
Project management
Technical aptitude
Communication and stakeholder management
Adaptability and flexibility
Attention to detail
Time management and prioritization

This position supports the HVAC/R industry and requires developing technical understanding of industry-specific needs and challenges while working with various stakeholders across the organization.

This role requires strong technical proficiency in SQL and API integration, combined with a deep understanding of how these tools support business operations. The position demands excellent problem-solving skills and the ability to translate complex business requirements into technical solutions while maintaining system stability and data integrity.

Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

Connect with us on Facebook and Twitter.

Coolsys is an EEO/AA Employer. ?All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. ?

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are?required?for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

Read the full job description and apply online on the recuiter's web-site

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