Front Desk and Facilities Associate

Imagine Learning
US - Arizona - Tempe
January 15, 2025

Description

Position at Imagine Learning

Great Purpose. Great People. Great Opportunities.

At Imagine Learning we empower potential by creating educational solutions that inspire boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments when students experience the joy of learning at its best.

We also empower our team through a strong culture focused on career growth and development, flexible work from home arrangements, interesting and meaningful work, and a supportive and connected team. As a remote-friendly company, hybrid and remote team members work from states across the U. S. and internationally. The majority of our US employees enjoy the opportunity to work from home, or in a hybrid capacity in our offices in Tempe, AZ (headquarters), Austin, TX, Petaluma, CA, Rock Rapids, IA, Grand Rapids, MI, or Bloomington, MN.

Imagine Your Impact.

The Front Desk and Facilities Associate is responsible for creating a welcoming and efficient environment for employees and visitors. This role involves greeting guests, managing mail, ensuring suite security, and other administrative tasks. Additionally, the associate handles facilities-related tasks such as stocking breakroom supplies, monitoring inventory, and coordinating catering.

For more information on what it's like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE.

To learn more about a typical applicant journey at Imagine Learning, click HERE.

Position Information: This is a regular, full-time position, reporting to Corporate Facilities Manager.

Compensation: Base pay is anticipated to be between $18. 14 and $23. 50 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Location: In this US-based position your location will be in our office, Tempe, AZ (headquarters); to be considered for this role, you must be able to work in our Tempe office 5 days a week.

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:

Multiple health, dental, and vision plans, including medical plans with zero employee premiums
401k plan with a company match
16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year's Day
Paid Time Off
Comprehensive maternity and fertility/family building benefits
Paid bonding leave when a new child joins your family
Access to on-demand mental health resources
Life and short and long-term disability insurance
Pre-tax savings plans
Paid volunteer time off
A wide variety of professional development programs, including tuition reimbursement
Work from home opportunities that foster work/life balance

Envision Your Experience.

In this role you'll have the opportunity to:

Greet and assist employees and visitors, ensuring a positive experience.

Validate parking for guests and employees.

Check, sort, and distribute incoming mail to appropriate departments/individuals.

Assist with outgoing mail for various departments/individuals by applying postage and taking to the mailroom for pickup.

Ensure the security and safety of the suite by following established processes for guests and visitors.

Assist with meetings by securing conference rooms/meeting areas and coordinating necessary supplies/meeting materials.

Coordinate communications with other departments when applicable related to meetings, such as IT.

Monitor the main phone line and manage voicemails.

Stock breakroom and coffee bars with snacks, soft drinks, coffee, creamer, paper products, and utensils daily.

Take inventory and report on inventory levels to the Corporate Facilities Manager to ensure necessary breakroom and coffee bar items and office supplies are in stock.

Assist with the setup and coordination of catered meals and maintain the cleanliness of the breakroom.

Answer and direct general facilities and office-related questions.

Serve as backup to the Corporate Facilities Manager.

Other duties as required.

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

High School Diploma or equivalent and 2 years of front desk or office experience; or an acceptable combination of education and experience.
Proficient in standard office technology including MS Office Suite (Word, Excel, PowerPoint, Outlook), and comfortable using communication tools such as Zoom and Slack.
Must have a friendly and professional demeanor.
Excellent organization and time management skills.
Ability to work independently at times with minimal direction, to complete tasks in an environment with many interruptions.
Articulate and demonstrate excellent verbal and written communication skills.
Excellent interpersonal and customer service skills, ability to exercise tact in dealing with diverse groups of people with various professional backgrounds, personalities, and work styles.
Ability to effectively give clear and concise information.
Ability to lift and carry boxes up to 40 lbs.

Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB+).

Diversity and inclusivity strengthen our Imagine Learning team, enrich our lives, and help us design equitable educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. We strive to hire, develop, and retain talented people who represent the diversity of the districts we serve. By developing initiatives that focus on the needs, expectations, and lives of our people, we've created an inclusive environment where all employees can contribute to their fullest potential.

Imagine Learning is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws.

To all recruitment agencies: Imagine Lea.

Read the full job description and apply online on the recuiter's web-site

Front Desk and Facilities Associate

Front Desk and Facilities Associate

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