Technical Support

Experis
US - Arizona - Phoenix
November 6, 2024

Our client is seeking a Technical Support Specialist to join their team. As a Technical Support Specialist, you will be part of the IT department supporting various teams. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work well in a team environment.

Job Title: Technical Support Specialist

Location: Phoenix, AZ

Pay Range: Competitive

What's the Job?

Maintains Active Directory including creating computer accounts, making any necessary modifications and changes and the deleting of user accounts.
Resolves issues related to PC's and peripheral hardware, Printers, Scanners, and Telephones.
Installation, maintenance, and troubleshooting of Microsoft Office Applications, Windows 10, Anti-Virus, and business applications.
Develops and applies standard computer images with authorized software to computers to ensure consistent configurations.

What's Needed?

One year of experience in systems applications analysis, programming or telecommunications functions utilizing a variety of hardware and software or installation and maintenance of digital systems, radio, and electronic communications systems; OR
One year of experience in telephone station equipment and related telecommunications distribution systems.
Course work including training or experience with one or more work station computers and one or more programming languages and one or more operating systems.
Experience with/in:
- Remedy Salesforce or other helpdesk ticketing systems.
- Supporting more than 200 users and computers in a networked environment.
- Training with Microsoft SCCM.
- Overseeing an enterprise computer replacement program.
- Mission critical systems.
- An Active Directory environment.
- Providing audiovisual support.
- Utilizing a ticketing system to respond and resolve technical requests from end-users.
- Proficient experience configuring, deploying, and troubleshooting enterprise desktops and laptop computers, printers, scanners, and business applications.

What's in it for me?

Opportunities for growth and advancement within the company.
Great work-life balance.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Read the full job description and apply online on the recuiter's web-site

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