Records Clerk - City Clerk Department

Phoenix Police Department
US - Arizona - Phoenix
November 4, 2024

ABOUT THIS POSITION

Phoenix is the 5th largest city in the country, serving as Arizona's center of government, commerce, and culture. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research, and advanced business services. Phoenix is a young, progressive city, brimming with sports and cultural attractions, distinctive restaurants, fascinating museums, diverse residential options, and endless outdoor opportunities.

Records Clerks perform clerical functions, which may vary based on assignment. This customer service position assists with internal and external customers in a front counter environment as well as via email and telephone. This position also performs data entry using a records management database, physical record keeping and filing, and payment processing. Specific duties may vary based on assignment. Duties include but are not limited to reviewing documents for completeness and accuracy; retrieving a large volume of material; researching electronic, microfilmed, and paper documents; classifying, correcting, indexing, filing, storing, and scanning documents into a document /records management system.

Other duties include:

Customer service contact over the telephone, internet/e-mail, and in-person.
Operating computers to perform query and data entry functions.
Responding to information requests.
Processing registration forms and accepting legal claims against the City.

IDEAL CANDIDATE

Ability to provide effective customer service in an active public counter environment.
Ability to answer a large volume of calls.
Ability to perform cash handling duties accurately.
Ability to multitask with competing priorities.
Strong computer skills and data entry skills.
Strong attention to detail in reviewing documents for completeness and accuracy.

SALARY

Pay and Hiring Range: $18.60 - $27.49 per hour.

Pay Range Explanation:

Pay range is the entire compensation range for the position classification.
Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

Traditional pension with employer and employee contributions, click here for more details: Pension Information
401(a) and 457 plans with employer contributions
Choice of generous medical HMO, PPO, or HSA/HDHP plans
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
Wellness incentive of up to $720 annually
Dental, vision, and life insurance options
Employer paid long-term disability
Free Bus/light rail pass
Tuition reimbursement program up to $6,500 per year
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

MINIMUM QUALIFICATIONS

One year of clerical recordkeeping experience, including experience working with computerized records systems.
Other combinations of education and experience that meet the minimum requirements may be substituted.
The City job description can be found here .
All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

One or more years of experience with:
- Reading, interpreting, and applying rules and regulations.
- Adobe Sign.
Two or more years of experience with:
- Microsoft suite (Microsoft outlook, excel, word).
- Providing customer service via phone and in person in a front counter environment.
- Reviewing, proof reading and/or editing legal documents and/or contracts.
- Performing cash handling and banking duties.
Records management experience.
Bilingual in the Spanish language.
Picking up and moving items weighing approximately 20 pounds or less such as mail, supplies, and files may be required.

RECRUITMENT DATES

Recruitment closes November 13, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

Job interviews may be held by video or audio conference.
If you are in need of computer resources, click here for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. for more information.
Explore other Employment Opportunities with the City of Phoenix .
Subscribe to receive e-mail notifications about new employment opportunities.
If you need assistance applying for this job, please contact our HR Connection Center at *** .

REFERENCE

Records Clerk, JC:01120, ID# 56090, 10/30/24, USM, DB, Benefits:003.

Building the Phoenix of tomorrow.
• DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

Read the full job description and apply online on the recuiter's web-site

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