Chief Nursing Officer - Abrazo Central

MARKET SUMMARY:
Phoenix GroupAbrazo Central Campus

Abrazo Central Campus is a 206-bed acute care facility located in central Phoenix and has been proudly serving the health needs in the community and advancing patient care since 1963. Abrazo Central Campus is one of six hospitals within the Abrazo Community Health Network system. Abrazo Central Campus is recognized for comprehensive cardiovascular care, neuroscience services, orthopedics, women's health, radiology, and 24-hour emergency care, with more than 800 affiliated physicians on staff offering a wide range of medical specialties. Our top priority is to provide a safe environment and high-quality care for patients. We will work hard at creating a positive experience for all of our patients, their families and visitors.

Abrazo Central Campus has received many notable awards and accolades from national organizations including Gold Plus and Target Stroke:
Honor Roll Awards from the American Heart and American Stroke Association; Top 50 Cardiovascular Hospital by Truven Health Analytics; Chest Pain Accreditation with PCI from the Society of Cardiovascular Patient Care; and the Donor Network Award for "Outstanding Operating Room," among others.

POSITION SUMMARY

The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and services within the hospital organization. The role assumes responsibility for assessing, planning, coordinating, implementing and evaluating nursing practice on a facility level. The role assumes 24/7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. The Chief Nursing Officer represents nursing concerns on the governing board and at medical staff leadership meetings. FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
Retaining great people at the facility

• Collaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.
• Evaluate and monitor facility level people pillar statistics, participate on related calls as necessary.
• Consider and/or implement nurse residency programs to ensure pipeline for facility.
• Collaborate with team members to formulate programs to enhance work life balance.
• Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
• Collaborate with related team members to promote an effective facility level competency program.
• Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).
• Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.
• Participate in workforce planning to ensure an adequate and competent workforce.
• Support the design of effective and competitive compensation and benefits programs

• Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
• Communicate and administer human resource programs and procedures in accordance with established policies.
• Manage organizational relationships in a manner which builds mutual trust and respect. Establish trusting and collaborative relationships.
• Address and manage conflict in a constructive and productive manner.
• Give timely feedback and reinforce positive behaviors.

• Create and communicate a compelling shared vision.
• Develop effective strategies for addressing organizational priorities.
• Develop, communicate and monitor performance expectations.
• Formulate objectives, goals, and specific strategies related to the organization's mission and vision.
• Understand effective organizational outcome measures in order to balance cost, quality and service.
• Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.
• Promote a results-oriented environment.
• Develop succession plan for nursing leadership.
• Demonstrate effective change management; able to serve as an organizational change agent.
• Coach and mentor aspiring nurse leaders.
• Create an environment in which professional and personal growth is an expectation.
• Articulate the application of ethical principles to operations.
• Manage organizational and individual performance with appropriate rewards.
• Represent nursing and patient care issues within the organization's governance and medical staff structures.
• Represent nursing and patient care in strategic planning and quality initiatives with the governing body.
• Educate the organization's board members and physicians regarding healthcare/value of nursing care.

• Create an environment that recognizes and values diversity.
• Develop processes to incorporate cultural beliefs into care.
• Design strategies that address the unique needs of a diverse workforce, patient population, and community.
• Assess the current environment and establish indicators of progress toward cultural competency.

• Engage staff and others in decision-making.
• Promote decisions that are patient centered.
• Provide an environment conducive to opinion-sharing.
• Promote systems thinking as a value in the nursing organization.
• Consider the impact of nursing decisions on the health care organization as a whole.
• Provide leadership in building loyalty and commitment throughout the organization.
• Synthesize and integrate divergent viewpoints for the good of the organization.
• Involves employees in decision-making.
• Attend and participate in regional CNO calls and meetings.

• Understand and articulate patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.
• Maintain knowledge of current nursing practice and roles and functions within nursing and other healthcare disciplines.
• Maintain current knowledge of patient care delivery systems and innovations.
• Ensure that nursing practice is consistent with current standards and current evidenced based practice.
• Ensure that the care delivery model, clinical environment of care and related technology is appropriate to needs of caregivers and patients.
• Serve as change agent when patient care work/workflow is redesigned.
• Advocate use of documented best practices.
• Teach and mentor others to routinely utilize evidenced based data and research.
• Assure th.