Job Overview
We are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that you are expected to carry out in this role.
You will be the primary point of contact for our customers. You are responsible to provide the best customer service services to our clients in the best possible way. You will have to troubleshoot both hardware and software issues and fix the problems in their computer systems and mobile devices.
You should be well-versed with the knowledge of all technical procedures in order to be successful in this role. Excellent communication skills and problem-solving skills are the key requirements for this role.
If you think you can troubleshoot the technical issues efficiently then send in your applications to become part of our team.
Responsibilities
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