Network Administrator III

Empower AI Inc
US - Arizona - Fort Huachuca
January 1, 2025

Overview:

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit Empower.ai.
Empower AI is proud to be recognized as a 2022 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the companys commitment to hiring and supporting active-duty and veteran employees.
Responsibilities:
ESSENTIAL FUNCTIONS BY LEVEL:
Monitors data communications network to ensure that network is available to all system users and resolves data communications problems
Receives telephone calls from user with data communications problem such as failure of data to be transmitted to another location
Reviews procedures user followed to determine if specified steps were taken
Explains user procedures necessary to transmit data
Monitors modems and display screens of terminals to mainframe computer to detect error messages that signal malfunction in communications software or hardware
Enters diagnostic commands into computer to determine nature of problem and reads codes on screen to diagnose problem
Attaches diagnostic equipment to phone line to learn if line meets specification
Reads technical reference manuals for communications hardware and software to learn cause of problem
Instructs user to enter specified commands into computer to resolve problem
Calls service technician for service when problem cannot be resolved
Enters operating commands into computer to restart program
Records number of daily data communications transactions and number of problems and actions taken
Updates documentation to record new equipment installed, new sites, and changes to computer configurations
Inspects communications wires and cables
Trains staff and users to use equipment
Coordinates installation of or installs communications lines
Qualifications:
MINIMUM REQUIREMENTS:
I-IV: Bachelors Degree or equivalent related experience
ITIL v4
Education/experience in one of the following: MS Azure, Windows Server 2016/2019

EXPERIENCE REQUIRED BY LEVEL:
III: 7 12 Years

PHYSICAL REQUIREMENTS:
This position requires the ability to perform the below essential functions:
Sitting for long periods
Standing for long periods
Ambulate throughout an office
Ambulate between several buildings
Stoop, kneel, crouch, or crawl as required
Repeatedly lift and carry weight up to 25 pounds
Travel by land or air transportation 15%
About Empower AI:
It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. Empower AI is a VEVRAA Federal Contractor.

Read the full job description and apply online on the recuiter's web-site

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