Student Services Specialist Senior

Maricopa Community College district
US - Arizona - Avondale
January 12, 2025

Student Services Specialist SeniorJob ID: 320485
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$20. 23 - $26. 30/hourly, DOE

Grade

111

Work Schedule

Schedule is based on the operational needs of the department and EMCC.

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7. 2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
One of the largest community college systems in the country
2020 Healthy Arizona Worksites Program recipient
Named 19th Best Employer for Women by Forbes
2019 No. 42 in Arizona's Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:

20 paid observed holidays
Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
Paid vacation, sick, and personal time
Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
Annual professional development growth funding
Tuition reimbursement for employees and dependents
Flexible work schedules
Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U. S. Department of Education after qualifying).
10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

Estrella Mountain Community College (EMCC) is hiring a Student Services Specialist Senior. This position will assist appropriate college personnel, students, schools, and community agencies serving K-12 and college-bound populations in identifying opportunities for student recruitment, retention, collaboration and supporting resources. Areas include but are not limited to: general college recruitment, Dual Enrollment, Achieving a College Education (ACE), Hoop of Learning (HOL). This position is also responsible for tracking and reporting on cohorts using various tools such as SIS, Excel Spreadsheets, and Tableau dashboards.

Essential Functions

30% - Performs a variety of student services functions such as: recruitment, admissions, general advisement, orientation and registration for new and continuing students; provides assistance in related student services processes including admissions, financial aid, campus tours, recruitment and retention activities; provides services for students participating in Early College programs and their parents/guardians; represents the college in various recruitment, early college and retention activities and events, including travel to local high schools, community and other outreach related events; tracking and follow-up with multiple cohorts; prepares and delivers group information sessions to new and prospective students and parents; facilitates services to include: recruitment, admissions, placement testing, financial aid application, academic advisement, registration, community education, and referrals to related services.

25% - Provides general advisement to prospective and new students in person and via email, phone and chat; assists students in initial program planning and course selection through the interpretation of placement tests; corresponds with students to resolve problems related to student service functions.

25% - Monitors and maintains an appropriate campus outreach and retention based environment for college students by maintaining accurate records, assisting students with follow-up activities, responding to prospective student inquiries; enforces and/or explains federal, state, district and/or local policies; provides information to students, parents and other stakeholders regarding various student services and academic/occupational/workforce development programs; assists in student activities and participates in program events; serves as primary liaison for concurrently enrolled students and their parents/guardians.

20% - Prepares materials and communication mediums by assisting with the development of recruitment and advisement related materials and presentations; organizes and distributes information as necessary. Assists with special projects as assigned; other duties as assigned commensurate to grade level of position.

Minimum Qualifications

Associate's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

OR

High school diploma/GED and four (4) years of full-time equivalent student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

Desired Qualifications

A. Bachelor's Degree

B. Experience working with students in a high school or college/university setting

C. Experiencing developing and delivering group presentations

D. Experience working with under-represented and/or at-risk populations

E. Experience coordinating and planning recruitment/enrollment events

F. Experience with online student records systems such as Peoplesoft and Customer Relationship Management tools

Special Working Conditions

Will be required to travel to assigned feeder high schools.

Hours may vary; may be required to work weekends and evenings.

Possession of a valid State of Arizona Class D Driver's License.

Read the full job description and apply online on the recuiter's web-site

Student Services Specialist Senior

Student Services Specialist Senior

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