Student Services Analyst

Maricopa Community College District
US - Arizona - Avondale
January 6, 2025

Student Services AnalystJob ID: 320742
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$51,558. 00 - $67,025. 00/annually, DOE

Grade

114

Work Schedule

Schedule is based on the operational needs of the department and EMCC.

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7. 2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
One of the largest community college systems in the country
2020 Healthy Arizona Worksites Program recipient
Named 19th Best Employer for Women by Forbes
2019 No. 42 in Arizona's Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:

20 paid observed holidays
Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
Paid vacation, sick, and personal time
Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
Annual professional development growth funding
Tuition reimbursement for employees and dependents
Flexible work schedules
Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U. S. Department of Education after qualifying).
10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

Estrella Mountain Community College (EMCC) is hiring a Student Services Analyst for the Achieving a College Education (ACE) and Hoop of Learning (HOL) programs. This position coordinates, administers, and implements EMCC's Hoop of Learning and ACE Programs by providing operational planning, program management, and evaluation, direct student service delivery, as well as problem resolution and technical assistance. This position will support the college's strategic enrollment initiatives by serving as the Hoop of Learning and ACE community liaison providing outreach services to middle schools, high schools, community agencies, organizations, and business/industry sections to promote enrollment/retention of ACE and HOL students in Estrella Mountain Community College.

Essential Functions

40% Develops, plans, implements, and coordinates campus-based enrichment programs for current students within the Achieving a College Education (ACE) and Hoop of Learning Program (HOL) in all student services processes including; academic advisement, admissions, data entry, registration, orientation, testing, mentoring, financial aid, campus tours, recruitment, and retention activities; assists students regarding degree and graduation requirements, various certificate programs, university transfer requirements, corresponds with students to resolve problems related to student service functions; tracks academic and program progress from intake through program completion. Liaises with high school Administrators and Counselors to provide information regarding the ACE and HOL program guidelines, and student eligibility and to recruit students. Works with Academic Advisement to create Field of Interest-specific course pathways for students and request class sections to be created. Performs strategic planning to administer program management, evaluation, and problem resolution to meet deadlines and implement program functions and activities. Develops assessments and surveys, analyzes and interprets data to determine program and student learning outcomes and progress to measure student and program success. Design, develop, maintain, and evaluate materials and communication mediums for program promotion, recruitment, resource information, presentations, and correspondence. Creates and analyzes program reviews and organizes and distributes information as necessary. Performs case management of over 270 students within the ACE and HOL program. Case management includes tracking grades, class progress, providing guidance and mentoring to students to successfully complete courses and persist in the program. Advises the cohorts of students on courses for degree/certification completion and Field of Interest exploration.

20% Creates, manages, and implements multiple budgets for ACE and Hoop of Learning for tuition/scholarship funds and program administration. Creates requisitions, purchase orders, and manages ProCard. Purchases supplies, books, food, and transportation (charter buses) for both the ACE and Hoop of Learning Programs. Monitors and applies scholarship funds to student accounts, reviews student eligibility for scholarships for ACE and HOL. Reviews student eligibility for Dual Enrolment Maricopa Grant. Responsible for budget projections, end-of-year reports, and reconciliation. Liaises with financial aid and student business services/cashiers to manage scholarship distribution and tracking. Checks student accounts when a debit/credit has been noted; reach out to the student to discuss changes to the student account.

15% Enforces and/or explains federal, state, district, college and/or local policies including: Maricopa Student Rights and Responsibilities, Fiscal Purchasing and Travel regulations, Maricopa Grant guidelines, Maricopa Academic Catalog, Residency Laws, and FERPA. Provides information to students, parents, and other stakeholders regarding various student services and academic/occupational/workforce development programs. Assists students in program planning and course selection through the interpretation of multiple placement methods, prerequisites, and the Maricopa Academic Catalog. Administers Admissions and Registration functions including: Residency Laws, ID Verification, and maintaining FERPA.

Read the full job description and apply online on the recuiter's web-site

Student Services Analyst

Student Services Analyst

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