Associate Director, Scientific Information

Bracco Diagnostics Inc. is a subsidiary of Bracco Imaging which is part of the overall Bracco Group. The Company specializes in the clinical development, marketing and sales of diagnostic contrast imaging agents. Bracco Diagnostics Inc. primarily markets its products to hospitals throughout the United States. Bracco Diagnostics Inc. is committed to the discovery, development, manufacturing and marketing of imaging agents and solutions aimed at providing a better use and management in terms of diagnostic efficacy, patient safety and cost effectiveness.
Title: Associate Director, Scientific Information
Department: Scientific Information, Global Medical & Regulatory Affairs
Hybrid: Candidates in NJ, PA, NY within 50 miles to the office
Job Purpose
The position holder is responsible for the overall management of the Scientific Information NA ROW department in providing medical and scientific support about Bracco products to external and internal customers from all countries outside of Europe.
Main Responsibilities, Activities, Duties, and Tasks

Manage the receiving and responding to scientific/medical inquiries process for Scientific Information NA Rest of the World (SI NA ROW)
Preparing and reviewing customer responses
Review and close Parent Record for Product Quality Complaints
Play an instrumental role in the creating of the innovative AI systems
Review and updating Frequently Asked Questions (FAQs)
Submitting customer responses and FAQs for approval as needed
Evaluating annual performance and developing training plans for direct reports
Managing and tracking KPIs for Scientific Information NA activities
Managing outside vendors and contractors
Managing Scientific Information budget
Providing the Scientific Information North America (SI NA) monthly and quarterly status reports
Maintains compliance with local and global policies and regulations
Supervisory Responsibilities

Ensure that all SI NA staff are aligned with the goals of the department
Ensure staff are aligned with department processes and objectives
Manage and assess performance and participate in defining annual performance objectives
Manage AI systems and infrastructure to improve operational efficiency and customer experience.
Develop training plans for direct reports
Problem-solving by managing innovative AI products.
Providing input to the Dept Head, for Scientific Information budget development
Determining resource allocation
Prepare and update SI NA local and Global Standard Operating Procedures (SOPs)
Collaborate with Scientific Information Europe (SI EU) to share information and to streamline processes
Updating and maintaining medical literature
Interact with local foreign Bracco affiliates for medical inquiry procedures
Education

The position requires an advanced degree with certification as a Pharmacist, Nurse or Radiologic Technologist. A four-year college degree in health sciences with pharmaceutical experience is acceptable. Master's degree is preferrable.
Professional Experience, Knowledge & Technical Skills

Knowledge of Federal Regulations pertaining to dissemination of medical information and processing product complaints.
Working knowledge of computer technology associated with database entry and word processing
Experience with AI and learning concepts.
Assist in the development of Generative AI models with knowledge of scientific information engagement
Good working knowledge of computer technology in general.
Excellent oral and writing communication skills.
Working knowledge of regulations and definitions pertaining to adverse event regulations Project management skills
Computer skills
Bracco Diagnostics Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or any other protected status.
Other details

Job Family Bracco
Pay Type Salary