Associate Director of Community Standards & Student Conduct

Associate Director of Community Standards & Student Conduct

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Salary

$62,400. 00 - $70,000. 00 Annually

Location

Dobbs Ferry, NY

Job Type

Full Time Staff

Job Number

00830

Division

Student Affairs

Opening Date

11/01/2024

Union Status

Non-Union

Description

Benefits

Job Posting Summary

Reporting to the Associate Dean of Student Affairs, the Associate Director ofCommunity Standards & Student Conduct (/ mercy. edu/student-support) plays a critical role in fostering a safe and supportive campus environment through Student Conduct Adjudication. This position is responsible for managing the student conduct process, participating and at times chairing the Student Emergency Fund committee, and supporting the behavioral intervention (CARE) Team. The Associate Director collaborates with various stakeholders to maintain community standards and promote student accountability.

Essential Job Functions & Responsibilities:

Student Conduct Management:

Oversee the routing and adjudication of incident reports (excluding Title IX and Academic Integrity cases)

Determine case assignments to appropriate hearing officers and provide guidance on the adjudication process

Facilitate individual and group meetings with students involved in conduct cases, ensuring a thorough and fair investigation

Utilize approved software for case creation, documentation, and correspondence

Ensure timely communication with students regarding findings and outcomes

Maintain accurate records of all student conduct cases, including documentation of meetings and discussions

Student Emergency Fund:

Review submitted applications

Meet with applicants individually to determine emergency situations, financial need, and share procedural information about approval process

Facilitate a weekly meeting with the Student Emergency Fund committee to make award decisions

Communicate with Student Financial Services and Student Accounts team to ensure disbursement of awards


Collaboration and Training:

Work closely with the Residential Life team to review conduct cases and trends on a monthly basis

Provide training for new staff on case management procedures and incident report writing

Providing training for PACT staff on CARE referrals and overlaps with the Student Conduct process

Software Management:

Manage and oversee the use of approved software

Manage the distribution and recording of required trainings for various student populations with respect of drug and alcohol use and sexual violence prevention

Conduct regular reviews and updates to ensure the accuracy of data and functionality of software

Policy and Procedure Oversight:

Assist in the revision of the Student Handbook, coordinating updates with relevant departments, ensuring availability on Mercy. edu and distribution to all students

Ensure compliance with Clery Act reporting requirements

CARE Team Support:

When prompted, manage CARE case and student outreach for students referred to CARE Team

Participate in biweekly CARE Team meetings to discuss student progress and interventions

Collaborate with other units to coordinate targeted support including, but not limited to, Counseling Services, Basic Needs, ACCESSibility, Tutoring, Residential Life, Campus Life, and Academic Advising

Assessment and Reporting:

Analyze data from student conduct surveys and assessments to inform practices and improve student outcomes

Prepare reports and documentation for departmental assessments and audits

Other duties as assigned

Provide support in other areas within the Division of Student Affairs as needed

Manage content that is uploaded to the Community Standards and Student Conduct web page

Oversee completion of disciplinary records checks as requested

Compliance and Crisis Management:

Ensure compliance with institutional policies and regulations related to residential life and campus life

Develop and implement crisis intervention and management protocols, providing support and guidance during emergencies within residential and campus settings

Coordinate with Campus Safety and other relevant departments to ensure the safety and well-being of students

Serve as a point of contact for parents and families, providing information and addressing concerns as needed

Performs other duties as assigned

Qualifications

Required Skills & Experience:

5+ years of progressively responsible experience in student affairs or a related field

Demonstrated experience in program development, management, and assessment

Proven track record of effective leadership and collaboration with diverse campus constituencies

Experience in crisis management and student support services preferred

Strong interpersonal and communication skills, with the ability to build relationships with a diverse range of stakeholders

Excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines

Ability to think strategically and develop innovative solutions to complex challenges

Ability to travel between locations

Commitment to promoting diversity, equity, and inclusion within the campus community.

Proficiency in using technology and data analysis to inform decision-making and program development

Education Requirements:

Bachelor's degree from an accredited institution in Higher Education Administration, Student Affairs, Counseling, or a related field required

Master's degree in student personnel services or related field preferred

About Mercy

Mercy University is a dynamic, independent, coeducational New York City areauniversity that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.

Mercy is the region's largest private, nonprofit, Minority-Serving Institution , proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.

Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology , and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.

Mercy is committed to offering an i.