Area Associate Clinical Oncology Specialist - Chicago, IL

The

Area Associate Clinical Oncology Specialist (ACOS)

is responsible for sales, service, and support activities for Natera's Oncology products within a temporarily assigned geography that is vacant and requires extended support.
This role involves selling the full suite of Natera Oncology products, supporting Clinical Oncology Specialists (COS) or covering vacant territories, increasing revenue, and driving market development by engaging directly with individual accounts and oncology care providers.
Responsibilities include traveling to build and maintain key relationships, collaborating with customers and internal teams to address critical issues, and executing a strategic business plan to grow unit volumes.
LOCATION:


We are ideally looking for someone in Chicago, IL, however, this role will cover any open geographies within the Central Region.
PRIMARY RESPONSIBILITIES

Develop expertise in all Natera Oncology products and processes to maximize field effectiveness.
Travel to temporarily vacant territories within an Area/Region to ensure continuity of customer support and business pull-through.
Increase unit volumes in existing accounts with a strong emphasis on managing order renewals, driving draw pull-through, generating new patients with existing customers, and closing new physicians within those accounts.
Take the lead in resolving Missing Information (MI) issues while partnering with the assigned Clinical Oncology Specialist (COS) to achieve the territory's MI goals, as well as selling to, maintaining, and supporting existing customers.
Focus on pathology by obtaining alternate pathology reports, expediting block shipments, stocking kits, and providing exceptional customer service to pathology partners.
Assess the needs of medical professionals and staff members with a focus on customer support, logistics coordination, and problem-solving.
Foster quality client/patient relations and create a supportive environment by serving as a role model for other employees.
Respect and maintain the confidentiality of laboratory and financial information.
Adhere to all company policies and regulations.
Follow compliance procedures and participate in compliance training.
Complete miscellaneous duties within designated time frames.
Communicate with Natera staff and customers to ensure quality service and support.
QUALIFICATIONS

Bachelor's degree or equivalent experience required.
Minimum of 2 years of experience in sales or clinical support/caregiver roles, such as OCN or similar certifications.
A background in medical or biological sciences is preferred.
Must be willing to travel within the assigned Area up to 75%.
KNOWLEDGE, SKILLS, AND ABILITIES

Exceptionally bright, flexible, self-motivated, and results-oriented with strong interpersonal and analytical skills.
Demonstrated ability to think strategically while effectively executing tactically.
Must possess a sense of urgency and drive to succeed.
Strong desire to work in a fast-paced environment with the ability to work independently and maintain an internal drive for success.
Excellent organizational and communication skills (written and verbal) with the ability to effectively present to both internal and external customers.
Effective time management skills with a proven ability to assess and prioritize tasks.
Proficient in Microsoft PowerPoint and Excel, Gmail, and Salesforce.com.
PHYSICAL DEMANDS AND WORK ENVIRONMENT

Duties are typically performed in a medical office or hospital setting.
This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
Duties may require working outside normal working hours (evenings and weekends) at times.
75% travel required.

In addition to the base salary, we offer an uncapped commission and a car allowance.
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
This may differ in other locations due to cost of labor considerations.
Remote USA
$80,000-$100,000 USD
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health.
Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
When you join Natera, you'll work hard and grow quickly.
Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.
Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
We also offer a generous employee referral program!
For more information, visit .
Natera is proud to be an Equal Opportunity Employer.
We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives.
Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status.
We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link:

Please be advised that Natera will reach out to candidates with a @ email domain ONLY.
Email communications from all other domain names are not from Natera or its employees and are fraudulent.
Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team.
Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
• BBB announcement on job scams
• FBI Cyber Crime resource page