Software Specialist

Job ID Number:
R3911
Employment Type:
Full time
Worksite Flexibility:
Remote
Job Summary The ideal candidate knows how to get the most from Microsoft 365 (M365) and can become a point person for SharePoint Online and other M365 functions.
This position will work directly with agency management, business users, and contractors to provide guidance and improved user experience on the development, analysis, definition, testing, documentation, and deployment of SharePoint Online sites and other M365 functions that support the State's business objectives, compliance policies, and governance standards.
We are looking for a M365 Software Specialist to develop work methods and procedures with agency partners using M365 tools, including Teams, OneDrive, SharePoint Online, Forms, Power Platform concepts, and other M365 functions.
This position will be full-time and remote.
What You'll Do Provides oversight and assistance to agency partners and/or project members on the development and implementation of internal SharePoint Online or TEAMS functionality (while adhering to established compliance and governance standards/policies) with forms, web parts, and related application/cloud technologies.
Schedules, conducts, and/or participates in staff development by educating end-users and technical support staff on SharePoint capabilities and other M365 functions; coordinates and/or conducts enterprise-wide training as needed.
Assists/leads the M365 technical team with the implementation of data conversions/migrations and global standards such as, but not limited to, data retention and data classification tags, records management, and the management of data loss prevention (DLP) rules.
Supports continuous improvement of operational, compliance, and governance standards through agency partner process analysis, and by developing and documenting procedures, projects, and future operations.
Participates in SharePoint/M365-related agency projects as a subject matter expert and/or as needed.
Recommends/designs/develops automated solutions using Power Platform when appropriate.
Works with agency partners to analyze, identify, and document business problems, needs, and requirements.
Recommends and documents detailed specifications and standards for SharePoint solutions to meet State agencies' business initiatives/problems.
Provides guidance on new and enhanced SharePoint proposed solutions to support conducting user needs assessments.
Provides support in user/technical community with development planning and the change request process.
Responds to special needs/problem situations as required on a priority basis.
What You'll Need Required:

Proficient understanding of the Microsoft 365 Modern Workplace platform and its collaboration/integration tools/solutions, especially Teams, OneDrive, SharePoint Online, and Power Platform.
Ability to write clear and structured technical documents; assist with change management and technological adoption.
Ability to explain M365 products and services from a non-technical/solution perspective.
Ability to work effectively within a team as well as independently.
Command a solid understanding of PMI and Agile project management practices.
Ability to evaluate present systems, organize data, and develop new solutions based on user input.
Ability to communicate effectively with various department and division representatives.
Ability to establish and maintain effective working relationships with customers, superiors, associates, and representatives from other state departments.
Ensure technical knowledge and understanding of Microsoft products is kept up to date and relevant.
5 years of broad general experience with M365 online including TEAMS, SharePoint, OneDrive, Power Platform, and new technical introductions into the platform.
5 years' experience designing, developing, and delivering enterprise and group solutions within the M365 platform.
5 years' experience working with users to gather requirements and provide consultative guidance.
5 years' experience with the development of web-based design and interfaces, and detailed SharePoint development understanding.
5 years' experience developing workflows within the M365 online environment.
5 years' experience of solid foundational knowledge of Microsoft backend technologies including MS SQL Server, and SharePoint native tools.
5 years' experience with source control tools.
5 years' experience with M365 migration tools and executing migrations.
The state currently uses ShareGate as one of its migration tools.
Preferred:

Microsoft Certification (MCSE/MCSD).
5 years' experience in a similar government environment is preferred.
Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards.
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.
Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to
• @cai.io or (888) 824 - 8111.
Equal Employment Opportunity Policy Statement It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran.
It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran.
Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
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