Shuttle Driver - Part Time Swing Shift

Oaklawn Racing Casino Resort
US - Arkansas - Hot Springs
November 15, 2024

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

We are currently seeking a talented individual to become a Shuttle Driver. An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Shuttle Driver shall pick up and drop off guests and/or team members at desired locations. Shuttle drivers will create first class hospitality and guest service for the clientele utilizing Oaklawn's Core Values and Standards of Behavior. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary:

Safety of passengers and pedestrians are principle responsibility
Ensures a maximum level of guest service and satisfaction is achieved and maintained.
Greet guests when they arrive and thank them when they leave.
Must adhere to all traffic laws and company policies
Assists guests promptly and courteously.
Held accountable to the highest degree for the accuracy and thoroughness of departmental records and reports.
Provide shuttle service to and from guest parking lots and team member parking lots.
Safety of passengers is principle responsibility
Assist all physically challenged guests enter and exit the shuttle.
Presents a clean, neat and well-groomed appearance
Maintain a working knowledge of marketing and special events on property in order to advise guests and fellow team members of same, whenever possible.
Ensure the guests and team members are safely in vehicle before driving and have safely cleared the vehicle when exiting before driving away
Maintains awareness of parking lot activities and reports all issues immediately
Continues to patrol parking areas looking for guests or team members to pick up
Inspects vehicle prior to starting shift and ensures that the vehicle is clean and safe
Stay informed of the company's safety and emergency action procedures
Communicate effectively with all levels of the Oaklawn team members and guests.
Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike
Immediately report unsafe conditions and team members or guest accidents to a supervisor or Security
Maintains strict confidentiality
Maintain a positive and professional image for the Oaklawn at all times when performing duties or representing the Oaklawn and encourage others to do the same
Ensure the highest quality of guest service is delivered in accordance with Oaklawn's Core Values
Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests
Regular punctual attendance
Ability to work required overtime
Other duties as assigned

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

Must have a valid driver's license and clean driving record
Must be able to communicate effectively in English
Able to quickly adapt to changing conditions
Neat, professional appearance with excellent personal hygiene
Ability to maintain a calm, professional and friendly demeanor in all situations
Able to adhere to and deliver Oaklawn's Core Values
Ability to work independently with limited supervision
Ability to use hand held 2-way radio in a professional manner
Ability to drive multi-passenger van, bus or shuttle
High school graduate or GED
2+ years previous professional driving experience (i.e. bus, taxi, limo etc.)
3+ years guest service experience

SUPERVISORY RESPONSIBILITIES

This job may or may not have supervisory responsibilities.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Must possess a valid driver's license and have acceptable driving history as determined by Oaklawn Jockey Club.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Read the full job description and apply online on the recuiter's web-site

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