Salesforce Sr. Technical Architect

Johnson Controls is looking for an experienced Salesforce Senior Technical Architect to join our team. This strategic and technical leadership role will be responsible for designing, implementing, and optimizing Salesforce solutions that align with our business objectives. The ideal candidate will have extensive knowledge of the Salesforce platform, experience across multiple Salesforce clouds, and a proven track record of delivering scalable, secure, and high-performance solutions. You will be responsible for guiding and mentoring a team of Salesforce Developers and ensuring adherence to best practices throughout all phases of development.

Responsibilities:

• Lead the design and architecture of scalable Salesforce solutions that meet complex business requirements.
• Collaborate with stakeholders to translate business needs into well-architected technical solutions, ensuring alignment with strategic business goals.
• Oversee and mentor a team of Salesforce Tech lead, Developers, data analysts and integration developers providing guidance on design patterns, architectural best practices, and development methodologies.
• Conduct technical design reviews and code reviews to ensure high-quality deliverables and adherence to coding standards.
• Architect integrations between Salesforce and external systems, leveraging REST and SOAP APIs for seamless data flow.
• Define the system architecture landscape, identify gaps, and deliver comprehensive solutions to achieve desired business outcomes.
• Implement best practices for platform security, including authentication, data sharing, and encryption protocols.
• Stay current with Salesforce releases, trends, and features, recommending and implementing relevant updates to enhance system capabilities.
• Collaborate with cross-functional teams, including DevOps, QA, and Change Management, to ensure smooth deployments and optimal performance.
• Act as a liaison between technical teams and business stakeholders, effectively communicating technical concepts to non-technical audiences.
• Foster a culture of continuous improvement, encouraging knowledge sharing and professional development within the team.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• 10-12 years of experience with the Salesforce platform, including architecture and development across multiple Salesforce cloud platforms. Candidates with experience in Sales Cloud, Experience Cloud, Commerce Cloud, Marketing Cloud and Service Cloud.
• Expertise in Salesforce Experience Cloud and Commerce Cloud (B2B or B2C) is a must.
• Fluent in English is a must
• Proven experience leading technical teams and managing architectural integrity in complex environments.
• Strong understanding of scalable, performance-driven solutions, and design patterns for large data volumes.
• Expertise in Salesforce integration techniques, including experience with REST/SOAP APIs and data integration tools.
• Deep knowledge of data modeling, governance, and management practices within the Salesforce environment.
• Familiarity with implementing authentication & authorization (SSO) with external systems as service provider or identity provider.
• Familiarity with DevOps practices, CI/CD pipelines, and deployment automation tools.
• Active Salesforce certifications (e.g., Application Architect, System Architect, Technical Architect) are highly preferred.
• Strong analytical and problem-solving skills, with the ability to address complex challenges proactively.
• Excellent communication and collaboration skills, with a focus on stakeholder engagement and team mentorship.

Preferred Experience:

• Salesforce Commerce Cloud, Experience Cloud, Marketing Cloud, Sales Cloud and its integration with other Salesforce products.
• Experience building Experience cloud sites with LWR/LWC, Coveo. Utilizing Data Cloud or similar platforms for data analytics and management.
• Knowledge of SFDC environment management, release management, and version control methodologies.
• Activities related to keeping the ecosystem up to date with emerging Salesforce technologies and trends.

Key Competencies:

• Strategic Thinking:
  Ability to align architectural decisions with business goals and long-term vision.
• Leadership:
  Proven capability to inspire and lead technical teams, fostering a collaborative environment.
• Technical Acumen:
  In-depth understanding of Salesforce capabilities, best practices, and industry standards.
• Collaboration:
  Strong interpersonal skills for engaging with various stakeholders, ensuring alignment and clarity.
• Problem Solving:
  Analytical mindset with a focus on delivering innovative solutions to complex technical challenges.