Analytics and Data Integration Manager

Analytics and Data Integration Manager
PRIMARY FUNCTION:


Participates in the development, implementation, and evaluation of policies and procedures.
Participates in the development of KPIs, metrics and performance goals for all departments, which are consistent with the mission, vision, and values of the organization.
Responsible for developing, tracking, and presenting metrics related to internal and contractual performance standards for the company that are consistent with the mission, vision, and values of the organization.
Provides input to the Executive and Operational leadership for preparation of the annual budget, including recommendation for capital equipment purchases.
Participates in the financial analysis of operational changes and/or proposals.
Identifies efficient and/or cost saving ideas and presents them to the Vice President of Ground Operations and Communication.
Performs data collection and presents analysis related to performance (demand, unit hour utilization, compliance, etc) and recommends changes based on findings.
Participates in financial and operational analysis to ensure maximum productivity and efficiency.
Provides analytical support for administrative, financial, operational, and strategic objectives for the organization.
Compiles data with the expectation of creating logical, defensible, presentable, and actionable information.
Develops, implements, and maintains front-end presentation (dashboards) and automated report solutions to support operational and administrative needs.
Supports preparation and distribution of monthly dashboards to review the performance of the department.
This includes key performance indicators, benchmarks, metrics, revenue, and operational goals.
Requires the personal skills to be an effective leader and the ability to inspire individuals by communicating needed changes, motivating individuals to become active participating members of a team and encouraging self-development through a leadership by example approach.
Has a responsibility to ensure safe, high quality, and, cost effective transport services in accordance with regional and national standards.
Requires a personal commitment to CareFlite's mission and core values and the willingness to demonstrate those core values in all activities.
Participates in the evaluation of education and training needs for ambulance personnel and collaborates with other division managers and the Vice President of Ground Operations and Communication.
Ensures that CareFlite ambulance personnel promote a positive image in all aspects of their operations and activities.
Ensures CareFlite's compliance with national, state, local regulations, and nationally accepted standards of practice for ground medical transport operations.
Actively participates in quality assurance/improvement activities as directed by the Chief Executive Officer, Chief Operating Officer or Vice President.
The incumbent will acquaint him/herself with the quality assurance surveys and/or quality improvement projects, which affect their practice and adhere to the standards or changes implemented.
The incumbent will provide feedback in a positive proactive manner on quality assurance/improvement activities, which impact their practice.
Exhibits excellent attendance and punctuality.
Provides support and direction to any, and all division supervisors and employees to enhance the overall productivity of the team.
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE REQUIRED:


Must be 18 years of age or older
Bachelor's Degree in Healthcare Administration, Emergency Medical Services or Business, preferred
Experience in healthcare preferred
Knowledge of performance improvement processes such as Lean, Six Sigma, Root Cause Analysis, and similar
Knowledge and experience with technology platforms (Microsoft Office Suite, Power Bi Platform, and similar)
Current Texas Class C driver's license
Ability to effectively communicate Verbal / Written English
2 Years' experience in Emergency Medical Services preferred
PHYSICAL AND MENTAL REQUIREMENTS:


Ability to make decisions, which have moderate impact on immediate work unit.
Ability to understand, remember and apply oral and/or written instructions.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 50% of time.
Reach, bend, kneel and have high level of manual dexterity.
Fast paced environment with frequent interruptions.

The statements contained in this position description reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.