Account Services Manager

Altrad Sparrows
US - Alabama - Theodore
January 12, 2025

Elevate your Career with Altrad Sparrows!

Altrad Sparrows, a part of Altrad Group, is a global provider ofspecialist engineering, inspection, operations and maintenance services to theoffshore energy, renewables and industrial markets. Our solutions support ourclients to optimize their efficiency by ensuring the performance, reliabilityand safety of critical equipment and people.

With our headquarters in France, we employ over 52,000 peopleacross numerous operational locations within the Americas, Europe, Middle East,Africa and Asia Pacific.

At Altrad Sparrows, we are committed to excellence, innovation, andsafety. We believe in fostering a collaborative environment where every teammember can thrive. Join us on the Altrad Sparrows Journey!

The main purpose of this role it to exceed financial and businesstargets through exceptional leadership and business acumen.

Target Achievements:

Ensure profit and business targets are agreed and achieved by collaboratingwith the Business Manager to set and achieve targets for assigned clients.
Execute tasks as outlined in the job description.

Client Growth:

Develop and fulfill business plans for client growth by takingownership of:

Creating and managing budgets and forecasts.
Identifying and capitalizing on existing and new businessopportunities.
Promoting all Group services to clients.

Client Satisfaction:

Ensure client satisfaction with orders and contracts whilemaximizing financial benefits by:

Communicating effectively with clients.
Preparing and delivering regular reports on performance.
Reviewing and optimizing operational processes.
Managing financial and technical changes.
Gathering customer feedback through surveys and visits.
Oversee technical elements to ensure optimal solutions.
Occasionally review projects on-site and offshore.

System and Process Improvement:

Contribute to the development of new systems and procedures by:

Participating in meetings and working groups.
Identifying and implementing process improvements.
Collaborating on best practices with colleagues.

Team Development:

Conduct annual appraisals to identify development needs.
Support and monitor the performance of direct reports.
Identify and address training needs.

Safety Culture:

Exemplify correct safety behaviors.
Emphasize the importance of safety and support stopping unsafejobs.
Consult with the HSEQ Representative and support safetyinitiatives.

Experience:

5+ years of relevant experience.

Bachelor's or Associate's degree preferred, or equivalentexperience.

WE OFFER:Benefits:

Medical/Dental/Vision plans

401(k) with company match

Life insurance

Paid time off

Referral program

Retirement plan

A Commitment to Excellence: We support the global energyindustry by optimizing the performance, reliability, and safety of criticalequipment and people through our engineered products and services.

Growth Opportunities: As a leading energy services contractor,we provide high-quality specialist equipment and integrated engineeringservices, ensuring our employees are part of a growing and dynamic team.

Core Values: We foster a workplace built on Respect, whereeveryone is valued; Solidarity, promoting teamwork and collaboration; Courage,encouraging innovative thinking; Humility, embracing diverse perspectives; andConviviality, creating a positive and inclusive environment.

All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability, or status as a protected veteran.
• Candidates applying for U.S. based positions must have the legalright to work in the U.S. without sponsorship*
• LI-TF1

Altrad Sparrows is an EEO employer - M/F/Vets/Disabled

Read the full job description and apply online on the recuiter's web-site

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