Market Sales Team Lead

About Sage Health

We believe all seniors regardless of means deserve concierge primary care & wellness, without the concierge fees. They've earned it.

Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all of our patients' healthcare needs, and partner with Medicare Advantage plans that fully cover primary care. Unlike other physician practices, a Sage Health physician has a patient panel of 400 or less, and we collaborate with the best outcomes-oriented specialists and hospitals in each market. Because we are not a fee-for-service provider and manage patients within a global capitation budget provided by Medicare Advantage plans, our only concern and motivation is to keep our seniors healthy.

Sage Health is a destination for the best risk provider talent in the country who are building the new standard-bearing senior model for the United States.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact team@sage.health.

About the role

POSITION SUMMARY

Let's get into the community and transform healthcare for seniors! Be part of Sage Health's market launch in Montgomery, with a state-of-the-art senior health & wellness center that will shift the healthcare landscape.

The Market Sales Team Lead is a blended sales role that is also responsible for administrative responsibilities focused on coaching and developing the Community Outreach Specialists in the assigned market of responsibility. This individual is expected to identify & engage with prospects, review personal and team metrics daily, support all ongoing growth initiatives, coach team members and ensure their team operates seamlessly and successfully. Essential responsibilities consist of but not all inclusive: is responsible for growing patient enrollment at Sage Health.

What you'll do

PRIMARY RESPONSIBILITIES

• Responsible for driving membership growth for their designated Sage Health Center and assigned market. Leads, coaches, and develops a team of growth-minded individuals who engage potential patients and educate them on our value proposition and healthcare model.
• With the support of their Area Sales Manager, the Market Sales Team Lead will develop, implement and execute a productive monthly and quarterly sales plan that will achieve new patient goals.
• Develops a pipeline of prospective patients through multiple activities, including: participation in a variety of local community outreach/marketing activities and events including health fairs, presentations at senior buildings, activities at churches and food pantries, and any place where older adults may benefit from learning about Sage Health's service offerings
• Soliciting and following up on prospect referrals expeditiously
• Quickly following up on warm leads received through marketing efforts
• Providing tours of Sage Health Center locations
• Thorough and consistent documentation in Salesforce (CRM)
• Will lead their team through Salesforce data on a daily basis.
• Oversees and achieves designated center-level monthly, quarterly, and annual enrollment and growth targets, as articulated by Area Sales Manager (ASM).
• Leverages CRM tool to manage personal and team performance. Works to revive dormant leads through fresh outreach as well as identify and address low performance using the Salesforce CRM.
• Cultivates collaborative relationships with insurance brokers/agents, social workers and social service providers, and senior centers to ensure Sage Health is top-of-mind when working with seniors in need of a primary care provider. Engages community officials, businesses, and senior outreach programs to collaborate on joint marketing initiatives that contribute to new patient growth.
• Equips team with training and educational materials to educate potential new patients and their families of the benefits of Sage Health.
• Maintains relationships with the clinical and operations teams at the Center to better work as a team in the community.
• Utilizes available marketing and sales tools to optimize new patient growth. Houses updated prospective patient (client) information in Salesforce. Systematically documents prospective patient interactions in CRM tool to effectively manage new patient leads through enrollment.
• Continue to nurture ongoing relationships with patients that join Sage, assuring that they remain satisfied with our services
• Educate potential patients on our services at local events and through health agents, ultimately giving them a personalized tour of our center, introducing them to our PCP's and staff.
• Attend regularly scheduled sales meetings that would include local, regional and/or national, being prepared to share sales plans with results.
• Performs other related duties as assigned.

• 2+ years outside sales experience
• 2+ years experience with leading a sales team
• Bachelor's degree preferred
• Must have extensive CRM experience such as Salesforce
• Exceptional organizational skills and able to multi-task in a fast-paced environment.
• Healthcare experience preferred but not required.
• Highest degree of honesty, integrity, and compassion.
• Detail oriented and proficient in MS Office (PowerPoint, Excel, Word and Outlook)
• Have high energy, be self-motivated and wish to control their own income
• Excellent written and verbal communication skills.
• Must have strong public speaking and presentation skills for large groups.
• Have reliable transportation and valid state issued driver's license.
• Must be available to work evenings and weekends.
• Able to travel locally, regionally and nationally as required.